Manage alerts

You can filter, tag, delete, rename, copy, enable, disable renew, and export alerts from a central Alerts management interface. To manage alerts:

• Select Components in the main interface, then select Alerts.

The Alerts manager is structured very much like the Filter manager and the Calculated metric manager.

Alerts manager

The Alerts manager has the following interface elements:

Alerts list

The alerts list ➊ displays all the alerts that you own, the alerts that have been scoped to all your projects, and the alerts that have been shared with you. The list has the following columns:

Column	Description
	Select to favor or un-favor an alert.
Title and description	To edit the alert, select the title link, which opens the Alerts builder.
Type	Shows whether the alert is a Customer Journey Analytics data alert or a Server call usage alert.
Enabled	Indicates whether the alert is enabled or disabled.
Data view	The data views that this alert applies to.
Owner	The owner of the alert. As a non-administrator, you only see alerts you own or those that are shared with you.
Tags	The tags for this alert.
Expiration Date	The date and time when the alert is set to expire.
Date modified	The date and time that the alert was last modified.

Use to specify which columns you want to display.

Action bar

You can action on alerts using the action bar ➋. The action bar contains the following actions:

Icon	Action	Description
	Add	Add another alert, using the Alert builder.
	Search by title	When no alert is selected in the list, search for alerts using this search field.
	Tag	Tag the selected alerts. In the Tag Alert dialog, select or de-select the tags for the selected alerts. Select Save to save the tags for the selected alerts.
	Delete	Delete the selected alerts. You are prompted for a confirmation.
	Rename	Rename a single selected alert. When selected, you can rename the alert inline.
	Copy	Copy the selected alert. New alerts are created with the same name and suffix (Copy).
	Enable or Disable	Enable or disable the selected alerts.
	Renew	Renews the alert expiration date. The expiration date extends 1 year from the day you select this option, regardless of the original expiration date.
	Export to CSV	Export the alerts to an Alerts List.csv file.

Active filter bar

The filter bar ➌ shows the active filters applied from the filter panel to the list of alerts (if any). You can quickly remove a filter using . If more than one filter is specified, you can remove all filters using Remove all.

Filter panel

You can filter the list of alerts using the Filter left panel ➍. The filter panel displays the type of filter and the number of alerts that honor the specific filter.

1. Select to open the Filters panel. If you need more space for the Filters list, you can select once more to close the panel.
2. Select filters from any of the available filter sections.

Tags filter section

Tags

Description

The Tags section lets you filter on tags. You can Search Tags to search for tags you can use to filter. You can select more than one tag. The tags available depend on selections made in other sections in the filter panel. The numbers indicate: (1): The number of selected tags (if one or more tags are selected). 2︎⃣: The number of tags available for the items resulting from the current filter. 7︎⃣: The number of items associated with the specific tag.

Data view filter section

Data view

Description

The Data view section lets you filter on data views. You can Search Data views to search for data views you can use to filter. You can select more than one data view. The data views available depend on selections made in other sections in the filter panel. The numbers indicate: (2): The number of selected data views (if one or more data views are selected). 3︎⃣: The number of data views available for the items resulting from the current filter. 4︎⃣: The number of items associated with the specific data view.

Owners filter section

Owner

Description

The Owner section lets you filter on owners. You can Search Owners to search for owners you can use to filter. You can select more than one owner. The owners available depend on selections made in other sections in the filter panel. The numbers indicate: (2): The number of selected owners (if one or more owners are selected). 3︎⃣: The number of owners available for the items resulting from the current filter. 4︎⃣: The number of items associated with the specific owner.

Enabled status filter section

Enabled status	Description
	The Enabled status section lets you filter on enabled status. You can select more than one status. The numbers indicate: (2): The number of selected statuses (if one or more statuses are selected). 2︎⃣: The number of statuses available for the items resulting from the current filter. 1︎⃣: The number of items associated with the specific status.

Type filter section

Type	Description
	The Type section lets you filter on type. You can select more than one type. The numbers indicate: (2): The number of selected types (if one or more types are selected). 1︎⃣: The number of types available for the items resulting from the current filter. 3︎⃣: The number of items associated with the specific type.

Other filters filter section

Other filters

Description

The Other filters section lets you filter on other predefined filter. You can select one or more of the following options: Show all Shared with me Mine Approved Favorites What you can select depends on your role and permissions. You can select more than one other filter. The other filters available depend on selections made in other sections in the filter panel. The numbers indicate: (1): The number of selected other filters (if one or more other filters are selected). 5︎⃣: The number of other filters available for the items resulting from the current filter. 4︎⃣: The number of items associated with the specific other filter.

Edit alerts

You can edit an alert

• In the Alert list, select the title of the alert.

You use the Alert builder to edit the alert.

Troubleshoot an alert

When troubleshooting an issue with an alert, provide the JID (Job Instance ID) number to Adobe Support. The JID number is located at the bottom of the alert email notification you receive.