You can export Customer Journey Analytics reports from Analysis Workspace. You might want to export Customer Journey Analytics reports for a number of reasons, such as to utilize in third-party tools or combine with outside data.
The following sections describe supported file types, the various methods available for exporting, and the advantages of each method.
You can export Customer Journey Analytics reports as a PDF, CSV, or JSON file.
PDF: Provides an easy way to share visual data with stakeholders. PDF files contain all the displayed (visible) tables and visualizations in the project.
CSV: Allows you to view raw data in a spreadsheet application, such as Excel. CSV files contain plain-text data.
JSON: Provides an open standard file format for sharing data.
There are various methods available when exporting from Analysis Workspace. When choosing an export method, consider what you want to export and who needs to access it.
Export method | Advantages |
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Download to your workstation | Use this method if you want to:
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Send to other users | Use this method if you want to:
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Send to a cloud application | Use this method if you want to:
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