- Adobe Customer Journey Analytics Guide
- Release Notes
- Get Started
- Customer Journey Analytics and Adobe Analytics
- Upgrade to Customer Journey Analytics
- Recommended upgrade process
- Architect and create a schema
- Create a datastream
- Create datasets
- Implement the Web SDK with tags
- Implement the Web SDK manually
- Implement the Web SDK with the API
- Create a connection
- Create a data view
- Create a marketing channel derived field
- Validate data flow
- Set up Streaming Media Collection
- Retain historical data with the Analytics source connector
- Evaluate when to disable Adobe Analytics
- Disable Adobe Analytics
- Alternative upgrade methods
- Other upgrade scenarios
- Additional information
- Comparison with Adobe Analytics
- Evolution from Adobe Analytics
- User Guide for Adobe Analytics users
- Upgrade to Customer Journey Analytics
- Data ingestion
- Connections
- Data Views
- Tools
- Workspace projects
- Analysis Workspace overview
- Perform basic analysis
- Perform advanced analysis
- Projects
- Templates
- Visualizations
- Panels
- Curate, share and schedule projects
- Export
- Anomaly Detection
- Forecasting
- Table of contents
- User preferences
- Workspace FAQs and more
- Content Analytics
- Analytics dashboards
- Guided analysis
- Components
- Overview
- Use components in Analysis Workspace
- Add component descriptions
- Annotations
- Scheduled projects
- Audiences
- Dimensions
- Metrics
- Segments
- Calculated metrics
- Overview
- Calculated metrics workflow
- Create calculated metrics
- Build calculated metrics
- Find metrics
- Metric type and attribution
- Build a participation metric
- Segmented metrics
- Stack and replace segments
- Filter calculated metrics
- Mark calculated metrics as favorites
- Copy calculated metrics
- Use functions
- Tag calculated metrics
- Approve calculated metrics
- Share calculated metrics
- Manage calculated metrics
- Examples
- Calculated metrics templates
- Basic functions
- Advanced functions
- Date ranges
- Alerts
- Exports
- Data Dictionary
- Report Builder
- Reporting Activity Manager
- Stitching
- Adobe integrations
- Data Governance
- Use cases
- Labs
- Troubleshooting
- Tech notes
- Customer Journey Analytics API
Upgrade from a third-party analytics solution to Customer Journey Analytics
Use the information on this page when answering questions in the Customer Journey Analytics Upgrade Guide.
To access the guide from Customer Journey Analytics, select the Workspace tab, then select Upgrade to Customer Journey Analytics in the left panel. Follow the on-screen instructions.
The recommended process of upgrading from an analytics solution other than Adobe Analytics to Customer Journey Analytics is a new implementation of the Experience Platform Web SDK, which is the preferred data collection method for Customer Journey Analytics. In conjunction with the Web SDK, Adobe also recommends ingesting historical data from the third-party analytics solution into Adobe Experience Platform.
Use the following process when moving to Customer Journey Analytics from a third-party analytics solution, such as Google Analytics:
-
Follow the Detailed recommended upgrade steps.
These steps are intended for organizations upgrading from Adobe Analytics. When following these steps, understand the following:
-
You must create a datastream.
-
You cannot migrate projects and components from a non-Adobe Analytics solution.
-
Depending on your analytics solution, a source connector might be available for ingesting historical data. For more information see Analytics in Source connectors overview in the Experience Platform documentation.
-
Contact your Adobe representative if you need more specific advice, guidance, or support.
