Feature | Description | Rollout starts | General Availability |
---|---|---|---|
New capabilities in Usage view in Adobe Product Analytics | The following features have been added to the Usage view:
|
N/A | October 25, 2023 |
Documentation for CJA Data Views API | See the Data views API to learn how to programmatically create, modify, or delete data views. | N/A | October 16, 2023 |
Feature | Description | Rollout starts | General Availability |
---|---|---|---|
Row count metrics for lookup and profile datasets | These metrics were previously available only for event datasets. | October 16, 2023 | |
Export full tables to the cloud | Customer Journey Analytics Full Table Export allows you to export millions of Workspace rows to cloud destinations. Exporting full tables offers one-time or scheduled delivery of data tables designed within Workspace with support for up to five breakdowns, five metrics, filters, and calculated metrics, all in a concatenated table. It is the evolution of Data Warehouse reports in Adobe Analytics, with many new, often-requested features that are not available in Data Warehouse today. Cloud export options include:
|
October 4, 2023 | October 19, 2023 |
New columns available when managing components | The following new columns are now available in the Calculated metrics manager and the Filters manager when managing components:
|
September 23, 2023 | October 4, 2023 |
Migrate Adobe Analytics projects and any included components to Customer Journey Analytics | You can now migrate your Adobe Analytics projects to Customer Journey Analytics. This process simplifies the transition from Adobe Analytics to Customer Journey Analytics. When you migrate projects to Customer Journey Analytics, assets are mapped from an Adobe Analytics report suite to a Customer Journey Analytics data view. You migrate projects to Customer Journey Analytics from the Adobe Analytics interface. Learn more |
N/A | October 9, 2023 |
Adobe Product Analytics: Show/Hide Series | Click on the chart legend or table rows to control the visibility of series in your visualizations. Learn more | N/A | October 4, 2023 |
Annotations in Adobe Product Analytics | Guided analysis now supports the ability to view annotations created in Customer Journey Analytics. Learn more | N/A | October 4, 2023 |
Reporting Activity Manager | The Reporting Activity Manager lets you see the reporting capacity for each connection in your organization. It provides administrators with detailed visibility into reporting consumption in order to easily diagnose and fix capacity issues during peak reporting times. Key features of the Reporting Activity Manager include:
|
October 24, 2023 | October 23, 2023 |
AN-325940; AN-326468; AN-328301; AN-328640; AN-329370
Notice | Notice added or updated | Description |
---|---|---|
N/A | N/A | N/A |
EOL Product or Feature | Date added or updated | Description |
---|---|---|
Migration to Adobe I/O OAuth Server-to-Server credentials | May 11, 2023 | Adobe Analytics API, Customer Journey Analytics API, and Livestream customers using Adobe I/O JWT credentials must migrate to Adobe I/O OAuth Server-to-Server credentials by January 1, 2025. Adobe I/O will not allow new JWT credentials to be created beginning May 1, 2024. Customers using JWT must create a new OAuth Server-to-Server credential or migrate their existing JWT credential to an OAuth Server-to-Server credential. Customers must also update their client applications to use the new OAuth Server-to-Server credentials. |
Feature | Description | Rollout starts | General Availability |
---|---|---|---|
Support for A4T classifications in the Analytics Source Connector | The _experience.decisioning.propositions.scopeDetails.correlationID field is now available in the Adobe Analytics source connector schema. This field is used in support of A4T classifications and will be populated starting September 2023. |
N/A | |
Updates to derived fields | The following updates were made to the derived fields functionality:
|
N/A | September 13, 2023 |
New features in Adobe Product Analytics |
|
N/A | September 18, 2023 |
Edge Network device lookups | Enable automatic device type data collection through the Experience Platform Edge Network. This service benefits Customer Journey Analytics along with other Experience Platform apps. Learn more | N/A | September 27, 2023 |
New columns available when managing components | The following new columns are now available in the Calculated metrics manager and the Filters manager when managing components:
This information can help you determine whether a component is valuable to users in your organization, where it is used, and if it needs to be deleted or modified. You can use the Data Dictionary along with this information to help you keep track of and better understand how components are being used in your organization. |
September 20, 2023 | October 4, 2023 |
AN-310972; AN-319509; AN-322245; AN-323411; AN-323719; AN-326101; AN-326125; AN-326888
Notice | Notice added or updated | Description |
---|---|---|
N/A | N/A | N/A |
EOL Product or Feature | Date added or updated | Description |
---|---|---|
Migration to Adobe I/O OAuth Server-to-Server credentials | May 11, 2023 | Adobe Analytics API, Customer Journey Analytics API, and Livestream customers using Adobe I/O JWT credentials must migrate to Adobe I/O OAuth Server-to-Server credentials by January 1, 2025. Adobe I/O will not allow new JWT credentials to be created beginning May 1, 2024. Customers using JWT must create a new OAuth Server-to-Server credential or migrate their existing JWT credential to an OAuth Server-to-Server credential. Customers must also update their client applications to use the new OAuth Server-to-Server credentials. |
Feature | Description | Rollout starts | General Availability |
---|---|---|---|
Report Builder enhancements |
|
N/A | August 17, 2023 |
Currency Conversion | Customer Journey is adding the ability to support multiple currencies. You can convert a currency into another currency in data views settings. Learn more | N/A | August 30, 2023 |
AN-309141; AN-319198; AN-324576; AN-324939; AN-325138; AN-325554
Notice | Notice added or updated | Description |
---|---|---|
Changes to how Customer Journey Analytics processes data | June 22, 2023 | We recently changed how we process data in Customer Journey Analytics.
|
EOL Product or Feature | Date added or updated | Description |
---|---|---|
Migration to Adobe I/O OAuth Server-to-Server credentials | May 11, 2023 | Adobe Analytics API, Customer Journey Analytics API, and Livestream customers using Adobe I/O JWT credentials must migrate to Adobe I/O OAuth Server-to-Server credentials by January 1, 2025. Adobe I/O will not allow new JWT credentials to be created beginning May 1, 2024. Customers using JWT must create a new OAuth Server-to-Server credential or migrate their existing JWT credential to an OAuth Server-to-Server credential. Customers must also update their client applications to use the new OAuth Server-to-Server credentials. |
Feature | Description | Rollout starts | General Availability |
---|---|---|---|
Adobe Product Analytics | Adobe Product Analytics is a new way to interact with cross-channel data and insights in Customer Journey Analytics. These new capabilities enable Product teams to self-serve data and insights about their product experience through guided analysis workflows. Teams can:
|
N/A | July 17, 2023 |
Derived fields | This represents the initial release of Derived fields. A derived field allows you to define (often complex) data manipulations on the fly, through a customizable rule builder. You can further define the derived field as a component (metric or dimension) in data views and then use the derived field as a component in Workspace. This release supports a marketing channels template and the following functions:
|
May 10, 2023 | August 2, 2023 |
Expanded lookup support for Profile and Lookup data | Provides the ability to add datasets as lookups of fields within Profile or Lookup datasets. Previously, only Event datasets were supported. Learn more | June 21, 2023 | July 12, 2023 |
Report Builder enhancements |
|
N/A | July 19, 2023 |
AN-317971; AN-319234; AN-320439; AN-320519; AN-321740; AN-322444; AN-323116
Notice | Notice added or updated | Description |
---|---|---|
Changes to how Customer Journey Analytics processes data | June 22, 2023 | We recently changed how we process data in Customer Journey Analytics.
|
EOL Product or Feature | Date added or updated | Description |
---|---|---|
Migration to Adobe I/O OAuth Server-to-Server credentials | May 11, 2023 | Adobe Analytics API, Customer Journey Analytics API, and Livestream customers using Adobe I/O JWT credentials must migrate to Adobe I/O OAuth Server-to-Server credentials by January 1, 2025. Adobe I/O will not allow new JWT credentials to be created beginning May 1, 2024. Customers using JWT must create a new OAuth Server-to-Server credential or migrate their existing JWT credential to an OAuth Server-to-Server credential. Customers must also update their client applications to use the new OAuth Server-to-Server credentials. |
Feature | Description | Rollout starts | General Availability |
---|---|---|---|
Cross-channel analysis and stitching documentation updates | In anticipation of the upcoming changes to enable stitching and to further clarify how cross-channel analysis can be elevated using stitching, documentation related to Cross-Channel Analytics functionality is edited to refer to cross-channel analysis as the Customer Journey Analytics capability and use case, and Stitching as an important functionality to accomplish this. | June 28, 2023 | June 28, 2023 |
Intelligent Captions | Enrich storytelling for users with natural-language summaries of a Line visualization. Learn more | May 17, 2023 | June 1, 2023 |
Link sharing for projects (no login required) | You can now share read-only links to Analysis Workspace projects with people who don’t have access to Adobe Analytics. This includes sharing with people outside of your organization, or those within your organization who are not provisioned for Adobe Analytics. Learn more This functionality is enabled by default and can be disabled by the system administrator. Learn more |
May 3, 2023 | June 6, 2023 |
Derived fields | This represents the initial release of Derived fields. A derived field allows you to define (often complex) data manipulations on the fly, through a customizable rule builder. You can further define the derived field as a component (metric or dimension) in data views and then use the derived field as a component in Workspace. This release supports a marketing channels template and the following functions:
|
May 10, 2023 | August 2, 2023 |
Currency conversion support | Currency conversion is supported as part of formatting a metric component in a Data view. Learn more | June 7, 2023 | August 31, 2023 |
Expanded lookup support to profile and lookup data | You will be able to add lookup datasets to not only event datasets, but also to profile and lookup datasets. | June 28, 2023 | July 12, 2023 |
Edge Network geo lookups | You can use geolocation data in Customer Journey Analytics. Enable this capability in datastream settings. Learn more | July 26, 2023 |
Feature | Description | Rollout starts | General Availability |
---|---|---|---|
Adobe Journey Optimizer data views | Customer Journey Analytics admins have access to some extra data views in Customer Journey Analytics, entitled “AJO Data view (Sandbox-name)”. These data views are used to power the reports in Adobe Journey Optimizer. They can also be used to perform deeper analysis of Adobe Journey Optimizer activities in Customer Journey Analytics. Learn more. | May 25, 2023 | |
Backfill for non-production sandboxes | When creating an Analytics source connector data flow in a non-production sandbox, the backfill in non-production sandboxes will be limited to 3 months. It will remain at 13 months for production sandboxes. | N/A | April 26, 2023 |
Link sharing for projects (no login required) | You can now share read-only links to Analysis Workspace projects with people who don’t have access to Adobe Analytics. This includes sharing with people outside of your organization, or those within your organization who are not provisioned for Adobe Analytics. Learn more This functionality is enabled by default and can be disabled by the system administrator. Learn more |
May 3, 2023 | June 6, 2023 |
Updated Home screen for the Analytics dashboards app (Mobile App) | The new updated Home screen allows you to view all of your scorecards in one consolidated scorecard list. If you have access to more than one organization under one login, all scorecards from your organizations will be available in a single list. Learn more | N/A | May 10, 2023 |
Report Builder for Customer Journey Analytics - Select data view from cell | This feature allows users to select the data view for a data block from a cell. This is helpful if you create a workbook and you have multiple data views that have similar data construction and you want to be able to reuse a workbook multiple times, with different data views. Learn more | N/A | May 24, 2023 |
Updated Learning page for Customer Journey Analytics | The Learning tab on the Customer Journey Analytics landing page now contains content specific to Customer Journey Analytics, including content focused on transitioning to Customer Journey Analytics from Adobe Analytics. The following additional enhancements are also available on the Learning tab:
Previously, the Learning tab in Customer Journey Analytics contained identical information to the Learning tab in Adobe Analytics. Learn more |
June 27, 2023 | June 30, 2023 |
Sort components in Analysis Workspace | A new Sort option is now available when viewing components either in the left rail or in the Data Dictionary in Analysis Workspace. You can sort components by Recommended (those most commonly used), Alphabetical, or Categorical (type). Previously, you could only search or filter components. Learn more |
N/A | June 7, 2023 |
Delete rows containing dynamic dimensions from a Freeform table | In a Freeform table in Analysis Workspace, you can now quickly delete specific rows that contain dynamic dimensions using the x icon. When doing so, a “Always exclude items” filter rule is automatically applied. Previously, the only way to delete rows that contained dynamic dimensions was to manually create a rule in the Filter dialog. Learn more |
N/A | May 17, 2023 |
New button to add a visualization within a panel | A new button is now available at the bottom of each panel in Analysis Workspace, allowing you to quickly add a visualization. Previously, the only methods for adding a visualization to a panel were to drag a visualization from the left rail, duplicate or copy an existing visualization, or create a blank panel. Learn more |
N/A | May 17, 2023 |
Deep Linking (Mobile App) | Allows users to send links to scorecards that will lead them directly to the scorecard project in the app. This makes it even easier to share projects and boost engagement from a less technical audience. Learn more | N/A | May 17, 2023 |
Intelligent Captions | Enrich storytelling for users with natural-language summaries of a Line visualization. Learn more | May 17, 2023 | June 1, 2023 |
AN-318343; AN-319453
Notice | Notice added or updated | Description |
---|---|---|
Changes to how Customer Journey Analytics processes data | June 22, 2023 | We recently changed how we process data in Customer Journey Analytics.
|
EOL Product or Feature | Date added or updated | Description |
---|---|---|
Migration to AdobeIO OAuth Server-to-Server credentials | May 11, 2023 | Adobe Analytics API, Customer Journey Analytics API, and Livestream customers using AdobeIO JWT credentials must migrate to AdobeIO OAuth Server-to-Server credentials by January 1, 2025. AdobeIO will not allow new JWT credentials to be created beginning May 1, 2024. Customers using JWT must create a new OAuth Server-to-Server credential or migrate their existing JWT credential to an OAuth Server-to-Server credential. Customers must also update their client applications to use the new OAuth Server-to-Server credentials. |
Feature | Description | Rollout starts | General Availability |
---|---|---|---|
Adobe Journey Optimizer data views | Customer Journey Analytics Admins have access to some extra data views in Customer Journey Analytics, entitled “AJO Data view (Sandbox-name)”. These data views are used to power the reports in Adobe Journey Optimizer. They can also be used to perform deeper analysis of Adobe Journey Optimizer activities in Customer Journey Analytics. Learn more. | May 25, 2023 | |
Backfill for non-production sandboxes | When creating an Analytics source connector data flow in a non-production sandbox, the backfill in non-production sandboxes will be limited to 3 months. It will remain at 13 months for production sandboxes. | N/A | April 26, 2023 |
Link sharing for projects (no login required) | You can now share read-only links to Analysis Workspace projects with people who don’t have access to Adobe Analytics. This includes sharing with people outside of your organization, or those within your organization who are not provisioned for Adobe Analytics. Learn more This functionality is enabled by default and can be disabled by the system administrator. Learn more |
May 3, 2023 | June 5, 2023 |
Updated Home screen for the Analytics dashboards app (Mobile App) | The new updated Home screen allows you to view all of your scorecards in one consolidated scorecard list. If you have access to more than one organization under one login, all scorecards from your organizations will be available in a single list. Learn more | N/A | May 10, 2023 |
Derived fields | This represents the initial release of Derived fields. A derived field allows you to define (often complex) data manipulations on the fly, through a customizable rule builder. You can further define the derived field as a component (metric or dimension) in Data views and then use the derived field as a component in Workspace. This release supports a marketing channels template and the following functions:
|
May 10, 2023 | August 2, 2023 |
Report Builder for Customer Journey Analytics - Select data view from cell | This feature allows users to select the data view for a data block from a cell. This is helpful if you create a workbook and you have multiple data views that have similar data construction and you want to be able to reuse a workbook multiple times, with different data views. Learn more | N/A | May 24, 2023 |
Sort components in Analysis Workspace | A new Sort option is now available when viewing components either in the left rail or in the Data Dictionary in Analysis Workspace. You can sort components by Recommended (those most commonly used), Alphabetical, or Categorical (type). Previously, you could only search or filter components. Learn more |
N/A | TBD |
Delete rows containing dynamic dimensions from a Freeform table | In a Freeform table in Analysis Workspace, you can now quickly delete specific rows that contain dynamic dimensions using the x icon. When doing so, a “Always exclude items” filter rule is automatically applied. Previously, the only way to delete rows that contained dynamic dimensions was to manually create a rule in the Filter dialog. Learn more |
N/A | May 17, 2023 |
New button to add a visualization within a panel | A new button is now available at the bottom of each panel in Analysis Workspace, allowing you to quickly add a visualization. Previously, the only methods for adding a visualization to a panel were to drag a visualization from the left rail, duplicate or copy an existing visualization, or create a blank panel. Learn more |
N/A | May 17, 2023 |
Deep Linking (Mobile App) | Allows users to send links to scorecards that will lead them directly to the scorecard project in the app. This makes it even easier to share projects and boost engagement from a less technical audience. Learn more | N/A | May 17, 2023 |
Intelligent Captions | Enrich storytelling for users with natural-language summaries of a Line visualization. Learn more | May 17, 2023 | June 1, 2023 |
AN-316412; AN-317105; AN-318122; AN-317353
Notice | Notice added or updated | Description |
---|---|---|
N/A | N/A | N/A |
EOL Product or Feature | Date added or updated | Description |
---|---|---|
Migration to AdobeIO OAuth Server-to-Server credentials | May 11, 2023 | Adobe Analytics API, Customer Journey Analytics API, and Livestream customers using AdobeIO JWT credentials must migrate to AdobeIO OAuth Server-to-Server credentials by January 1, 2025. AdobeIO will not allow new JWT credentials to be created beginning May 1, 2024. Customers using JWT must create a new OAuth Server-to-Server credential or migrate their existing JWT credential to an OAuth Server-to-Server credential. Customers must also update their client applications to use the new OAuth Server-to-Server credentials. |
Feature | Description | Start of Rollout | General Availability |
---|---|---|---|
Row/column filtering for Analytics source connector streaming | The Analytics source connector in Adobe Experience Platform now allows for filtering of Analytics data which is used to populate profiles in Real-Time Customer Profile. Row-level filtering helps reduce the number of events associated with profiles. Column-level filtering helps reduce the richness of the events themselves, thus enabling you to optimize the use of profile entitlements. This filtering applies only to data sent to Real-Time Customer Profile and Identity Service. Filtering does not impact the data which is sent to Data Lake for use in applications such as Customer Journey Analytics. Learn more | N/A | March 29, 2023 |
Data Dictionary in Analysis Workspace | The Data Dictionary helps both users and administrators keep track of and better understand the components (dimensions, metrics) in their Customer Journey Analytics environment. Learn more | March 8, 2023 | March 29, 2023 |
Link sharing for projects (no login required) | You can now share read-only links to Analysis Workspace projects with people who don’t have access to Adobe Analytics. This includes sharing with people outside of your organization, or those within your organization who are not provisioned for Customer Journey Analytics. Learn more This functionality is enabled by default and can be disabled by the system administrator. Learn more |
May 3, 2023 | June 2023 |
Adobe Product Analytics - Private beta access only | On March 21, 2023, Adobe announced Adobe Product Analytics, a new way to interact with cross-channel data and insights in Customer Journey Analytics. These new capabilities enable Product teams to self-serve data and insights about their product experience through guided analysis workflows. Teams can:
|
N/A | July 17, 2023 |
AN-313118; AN-313390; AN-314135; AN-316381; AN-316811
Feature | Description | Start of Rollout | General Availability |
---|---|---|---|
Data Dictionary in Analysis Workspace | The Data Dictionary helps both users and administrators keep track of and better understand the components (dimensions, metrics) in their Customer Journey Analytics environment. Learn more | March 8, 2023 | Temporarily unavailable |
Data Stories in Mobile Dashboards | Data Stories let you add multiple customizable detail views to tiles in Mobile Scorecard projects. Use data stories to dive deeper into key drivers, related metrics, and different steps along the customer journey. You can easily swipe through these views to understand the whole story behind your key metrics. | Learn more | N/A |
Expiration dates for scheduled projects | You can set maximum expiration dates for scheduled projects to up to one year, regardless of schedule frequency. | Learn more | N/A |
Link sharing for projects (no login required) - Private beta access only | You can now share read-only links to Analysis Workspace projects with people who don’t have access to Customer Journey Analytics. You can share project links with people outside of your organization, or those within your organization who are not provisioned for Customer Journey Analytics. Learn more To join the private beta, contact your Adobe Account Team. | April 26, 2023 | June 2023 |
Panel date range updates | In Workspace, we added the following improvements:
|
N/A | February 8, 2023 |
AN-309729; AN-309975; AN-311779; AN-313095
Notice | Notice added or updated | Description |
---|---|---|
Analytics source connector availability | February 15, 2023 | On February 28, 2023, the Analytics source connector was made available in the new Adobe Experience Platform data center located in Canada. |
Feature | Description | Start of Rollout | General Availability |
---|---|---|---|
Update to Customer Journey Analytics Audiences | After you have created an audience, Adobe creates an Experience Platform streaming segment for each new Customer Journey Analytics Audience. A streaming segment will only be created if your organization is set up for streaming segmentation. Learn more | N/A | February 3, 2023 |
Hide comparison date ranges in Mobile Scorecards | With Mobile Scorecards, you can now hide comparison date ranges. | N/A/ | February 8, 2023 |
Calendar updates in Workspace |
|
N/A | February 8, 2023 |
Panel date range updates | In Workspace, we added the following improvements:
|
N/A | February 8, 2023 |
Row/column filtering for Analytics source connector streaming | The Analytics source connector in Adobe Experience Platform now allows for filtering of Analytics data which is used to populate profiles in Real-Time Customer Profile. Row-level filtering helps reduce the number of events associated with profiles. Column-level filtering helps reduce the richness of the events themselves, thus enabling you to optimize the use of profile entitlements. This filtering applies only to data sent to Real-Time Customer Profile and Identity Service. Filtering does not impact the data which is sent to Data Lake for use in applications such as Customer Journey Analytics. Learn more |
N/A | Rescheduled to March 29, 2023 |
AN-309106
Notice | Notice added or updated | Description |
---|---|---|
No current notices | N/A | N/A |
Feature | Description | Start of Rollout | General Availability |
---|---|---|---|
Object array support for profile and lookup datasets | Profile datasets and lookup datasets now support object arrays for use in Customer Journey Analytics. | January 11, 2023 | January 19, 2023 |
Folders in Workspace | Folders help you organize and categorize your projects for better retrieval and access. In addition, a shared Company folder allows Admins to easily create and share content with all Workspace users. Learn more | N/A | January 11, 2023 |
Default landing page | The new landing page that was introduced earlier in 2022 will become the default experience for all users on January 11, 2023. The legacy landing page will be deprecated and everyone will be required to use the new experience. | N/A | January 11, 2023 |
Project Manager page deprecated | With the release of the new landing page, we have deprecated the Project Manager as listed under Customer Journey Analytics > Components. The new landing page has all of the functionality of the old Project Manager page and more. Learn more | N/A | January 11, 2023 |
Schedule workbooks in Report Builder | In Customer Journey Analytics, you can create schedules to send workbooks at regular intervals. Now recipients can receive the latest updates to your workbooks on a regular basis. Learn more | N/A | January 11, 2023 |
Auto-save new projects | Analysis Workspace now auto-saves newly created projects. If for any reason you unexpectedly lose access to a newly created project before manually saving it, a recovery version of your project is now available. Previously, projects were auto-saved only after they were initially saved manually. Learn more | N/A | January 11, 2023 |
Enhanced user preferences | You can now configure additional preferences at the user level (in Components > Preferences). When you set user preference, your selections span across your projects, tables, and visualizations. The Preferences page now contains the following new tabs, each containing many new configuration options:
Previously, many of these preferences were configurable only for individual projects, tables, and visualizations. Learn more |
N/A | January 11, 2023 |
AN-287349; AN-301684; AN-305491; AN-305769; AN-307912
Notice | Notice added or updated | Description |
---|---|---|
Improved IP-to-geolocation mapping | September 29, 2022 | Adobe’s vendor for IP lookups, Digital Element, is upgrading to a new improved dataset (NetAcuity Pulse) for IP-to-geolocation mapping. Adobe Analytics has postponed the adoption of this new dataset to January 11, 2023. The new database will be more accurate than previous versions. Some IP-to-geo mappings will change/improve when the new database is adopted. Customer Journey Analytics data provided through the Analytics source connector will also automatically take advantage of the new mappings. |