2023 Customer Journey Analytics release notes

Last update: 2024-11-07
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    Admin

November 2023

Feature Description Rollout starts General Availability
New capabilities in Usage view in Adobe Product Analytics The following features have been added to the Usage view:
  • Trend lines: Trend lines are now supported. Click Overlays above the chart to enable them.
  • Query breakdowns: You can now apply breakdowns to this view type. They are available as an option in the query rail.
N/A October 25, 2023
Documentation for CJA Data Views API See the Data views API to learn how to programmatically create, modify, or delete data views. N/A October 16, 2023

October 2023

Feature Description Rollout starts General Availability
Row count metrics for lookup and profile datasets These metrics were previously available only for event datasets. October 16, 2023
Export full tables to the cloud Customer Journey Analytics Full Table Export allows you to export millions of Workspace rows to cloud destinations.

Exporting full tables offers one-time or scheduled delivery of data tables designed within Workspace with support for up to five breakdowns, five metrics, filters, and calculated metrics, all in a concatenated table. It is the evolution of Data Warehouse reports in Adobe Analytics, with many new, often-requested features that are not available in Data Warehouse today.

Cloud export options include:

  • Adobe Experience Platform Data Landing Zone
  • Amazon S3 Role ARN
  • Google Cloud Platform
  • Azure SAS
  • Azure RBAC
  • Snowflake
For more information, see Export Customer Journey Analytics reports to the cloud.
October 4, 2023 October 19, 2023
New columns available when managing components The following new columns are now available in the Calculated metrics manager and the Filters manager when managing components:
  • Used in
  • Last used
This information can help you determine whether a component is valuable to users in your organization, where it is used, and if it needs to be deleted or modified. You can use the Data Dictionary along with this information to help you keep track of and better understand how components are being used in your organization.
September 23, 2023 October 4, 2023
Migrate Adobe Analytics projects and any included components to Customer Journey Analytics You can now migrate your Adobe Analytics projects to Customer Journey Analytics. This process simplifies the transition from Adobe Analytics to Customer Journey Analytics.

When you migrate projects to Customer Journey Analytics, assets are mapped from an Adobe Analytics report suite to a Customer Journey Analytics data view.

You migrate projects to Customer Journey Analytics from the Adobe Analytics interface. Learn more

N/A October 9, 2023
Adobe Product Analytics: Show/Hide Series Click on the chart legend or table rows to control the visibility of series in your visualizations. Learn more N/A October 4, 2023
Annotations in Adobe Product Analytics Guided analysis now supports the ability to view annotations created in Customer Journey Analytics. Learn more N/A October 4, 2023
Reporting Activity Manager The Reporting Activity Manager lets you see the reporting capacity for each connection in your organization. It provides administrators with detailed visibility into reporting consumption in order to easily diagnose and fix capacity issues during peak reporting times. Key features of the Reporting Activity Manager include:
  • Cancel current reporting requests (including requests from guided analyses and full table exports)
  • Restrict subsequent requests for a defined time period
In addition to canceling current requests, administrators can now restrict requests for a defined time period. Administrators can restrict requests by request, project, or user. Learn more
October 24, 2023 October 23, 2023

Fixes in Customer Journey Analytics

AN-325940; AN-326468; AN-328301; AN-328640; AN-329370

Important notices for Customer Journey Analytics Administrators

Notice Notice added or updated Description
N/A N/A N/A

End-of-life (EOL) notices

EOL Product or Feature Date added or updated Description
Migration to Adobe I/O OAuth Server-to-Server credentials May 11, 2023 Adobe Analytics API, Customer Journey Analytics API, and Livestream customers using Adobe I/O JWT credentials must migrate to Adobe I/O OAuth Server-to-Server credentials by January 1, 2025. Adobe I/O will not allow new JWT credentials to be created beginning May 1, 2024. Customers using JWT must create a new OAuth Server-to-Server credential or migrate their existing JWT credential to an OAuth Server-to-Server credential. Customers must also update their client applications to use the new OAuth Server-to-Server credentials.

September 2023

Feature Description Rollout starts General Availability
Support for A4T classifications in the Analytics Source Connector The _experience.decisioning.propositions.scopeDetails.correlationID field is now available in the Adobe Analytics source connector schema. This field is used in support of A4T classifications and will be populated starting September 2023. N/A
Updates to derived fields The following updates were made to the derived fields functionality:
  • The Lookup function has been renamed to Classify, with additional options to load CSV data. (Releases Sept. 27, 2023)
  • Additional functions are available to use when defining a derived field: Trim, Lowercase and Lookup.
  • Derived field definitions now also support fields from Lookup and Profile datasets.
Learn more
N/A September 13, 2023
New features in Adobe Product Analytics
  • Anomaly Detection: Compare events to expected values derived from historical trends. Learn more
  • Trends Frequency of use view: Measure adoption of your features by frequency of use. Learn more
  • User preferences: Configure a number of user preferences such as color palettes and number format. Learn more
N/A September 18, 2023
Edge Network device lookups Enable automatic device type data collection through the Experience Platform Edge Network. This service benefits Customer Journey Analytics along with other Experience Platform apps. Learn more N/A September 27, 2023
New columns available when managing components The following new columns are now available in the Calculated metrics manager and the Filters manager when managing components:
  • Used in
  • Last used

This information can help you determine whether a component is valuable to users in your organization, where it is used, and if it needs to be deleted or modified. You can use the Data Dictionary along with this information to help you keep track of and better understand how components are being used in your organization.

September 20, 2023 October 4, 2023

Fixes in Customer Journey Analytics

AN-310972; AN-319509; AN-322245; AN-323411; AN-323719; AN-326101; AN-326125; AN-326888

Important notices for Customer Journey Analytics Administrators

Notice Notice added or updated Description
N/A N/A N/A

End-of-life (EOL) notices

EOL Product or Feature Date added or updated Description
Migration to Adobe I/O OAuth Server-to-Server credentials May 11, 2023 Adobe Analytics API, Customer Journey Analytics API, and Livestream customers using Adobe I/O JWT credentials must migrate to Adobe I/O OAuth Server-to-Server credentials by January 1, 2025. Adobe I/O will not allow new JWT credentials to be created beginning May 1, 2024. Customers using JWT must create a new OAuth Server-to-Server credential or migrate their existing JWT credential to an OAuth Server-to-Server credential. Customers must also update their client applications to use the new OAuth Server-to-Server credentials.

August 2023

Feature Description Rollout starts General Availability
Report Builder enhancements
  • You can download a scheduled task from the Workbooks tab then title it, save it, and share it. Learn more
  • Start date as dimension allows you to surface the start date of the data block as a dimension in the data block output. Learn more
N/A August 17, 2023
Currency Conversion Customer Journey is adding the ability to support multiple currencies. You can convert a currency into another currency in data views settings. Learn more N/A August 30, 2023

Fixes in Customer Journey Analytics

AN-309141; AN-319198; AN-324576; AN-324939; AN-325138; AN-325554

Important notices for Customer Journey Analytics Administrators

Notice Notice added or updated Description
Changes to how Customer Journey Analytics processes data June 22, 2023 We recently changed how we process data in Customer Journey Analytics.
  • Any event data with a timestamp less than 24 hours old is streamed in.
  • Any event data with a timestamp more than 24 hours old (even if it’s in the same batch as newer data) is considered backfill and will be ingested at a lower priority.

End-of-life (EOL) notices

EOL Product or Feature Date added or updated Description
Migration to Adobe I/O OAuth Server-to-Server credentials May 11, 2023 Adobe Analytics API, Customer Journey Analytics API, and Livestream customers using Adobe I/O JWT credentials must migrate to Adobe I/O OAuth Server-to-Server credentials by January 1, 2025. Adobe I/O will not allow new JWT credentials to be created beginning May 1, 2024. Customers using JWT must create a new OAuth Server-to-Server credential or migrate their existing JWT credential to an OAuth Server-to-Server credential. Customers must also update their client applications to use the new OAuth Server-to-Server credentials.

July 2023

Feature Description Rollout starts General Availability
Adobe Product Analytics Adobe Product Analytics is a new way to interact with cross-channel data and insights in Customer Journey Analytics. These new capabilities enable Product teams to self-serve data and insights about their product experience through guided analysis workflows​. Teams can:
  • Understand patterns in user engagement over time​
  • Track the growth and retention of the product’s user base​
  • Identify areas of friction in the product
  • Measure the impact of feature releases​ and first use
  • Discover meaningful segments of users to engage and nurture throughout their lifelong journey with the product​
  • Connect to Analysis Workspace for deeper analysis and collaboration with analysts
Adobe Product Analytics is a paid add-on to Customer Journey Analytics. If your organization would like to be provisioned to use this feature, contact your Adobe Account Team. Learn more
N/A July 17, 2023
Derived fields This represents the initial release of Derived fields. A derived field allows you to define (often complex) data manipulations on the fly, through a customizable rule builder. You can further define the derived field as a component (metric or dimension) in data views and then use the derived field as a component in Workspace.

This release supports a marketing channels template and the following functions:

  • Concatenate
  • Case When
  • Find & Replace
  • Lookup
  • URL Parse

Learn more

May 10, 2023 August 2, 2023
Expanded lookup support for Profile and Lookup data Provides the ability to add datasets as lookups of fields within Profile or Lookup datasets. Previously, only Event datasets were supported. Learn more June 21, 2023 July 12, 2023
Report Builder enhancements
  • Filter from cell for multiple data blocks. You can change the filters on multiple data blocks from a cell. Use a predefined cell, assign it to multiple data blocks, and update the data based on the filters defined in the cell. Learn more
  • Show and hide row and column headers. You can show or hide data block table headers, or row and column headers to reformat the table and align data blocks in a report. Learn more
N/A July 19, 2023

Fixes in Customer Journey Analytics

AN-317971; AN-319234; AN-320439; AN-320519; AN-321740; AN-322444; AN-323116

Important notices for Customer Journey Analytics Administrators

Notice Notice added or updated Description
Changes to how Customer Journey Analytics processes data June 22, 2023 We recently changed how we process data in Customer Journey Analytics.
  • Any event data with a timestamp less than 24 hours old is streamed in.
  • Any event data with a timestamp more than 24 hours old (even if it’s in the same batch as newer data) is considered backfill and will be ingested at a lower priority.

End-of-life (EOL) notices

EOL Product or Feature Date added or updated Description
Migration to Adobe I/O OAuth Server-to-Server credentials May 11, 2023 Adobe Analytics API, Customer Journey Analytics API, and Livestream customers using Adobe I/O JWT credentials must migrate to Adobe I/O OAuth Server-to-Server credentials by January 1, 2025. Adobe I/O will not allow new JWT credentials to be created beginning May 1, 2024. Customers using JWT must create a new OAuth Server-to-Server credential or migrate their existing JWT credential to an OAuth Server-to-Server credential. Customers must also update their client applications to use the new OAuth Server-to-Server credentials.

June 2023

Release highlights

Feature Description Rollout starts General Availability
Cross-channel analysis and stitching documentation updates In anticipation of the upcoming changes to enable stitching and to further clarify how cross-channel analysis can be elevated using stitching, documentation related to Cross-Channel Analytics functionality is edited to refer to cross-channel analysis as the Customer Journey Analytics capability and use case, and Stitching as an important functionality to accomplish this. June 28, 2023 June 28, 2023
Intelligent Captions Enrich storytelling for users with natural-language summaries of a Line visualization. Learn more May 17, 2023 June 1, 2023
Link sharing for projects (no login required) You can now share read-only links to Analysis Workspace projects with people who don’t have access to Adobe Analytics. This includes sharing with people outside of your organization, or those within your organization who are not provisioned for Adobe Analytics. Learn more

This functionality is enabled by default and can be disabled by the system administrator. Learn more

May 3, 2023 June 6, 2023
Derived fields This represents the initial release of Derived fields. A derived field allows you to define (often complex) data manipulations on the fly, through a customizable rule builder. You can further define the derived field as a component (metric or dimension) in data views and then use the derived field as a component in Workspace.

This release supports a marketing channels template and the following functions:

  • Concatenate
  • Case When
  • Find & Replace
  • Lookup
  • URL Parse

Learn more

May 10, 2023 August 2, 2023
Currency conversion support Currency conversion is supported as part of formatting a metric component in a Data view. Learn more June 7, 2023 August 31, 2023
Expanded lookup support to profile and lookup data You will be able to add lookup datasets to not only event datasets, but also to profile and lookup datasets. June 28, 2023 July 12, 2023
Edge Network geo lookups You can use geolocation data in Customer Journey Analytics. Enable this capability in datastream settings. Learn more July 26, 2023

Other new features or updates

Feature Description Rollout starts General Availability
Adobe Journey Optimizer data views Customer Journey Analytics admins have access to some extra data views in Customer Journey Analytics, entitled “AJO Data view (Sandbox-name)”. These data views are used to power the reports in Adobe Journey Optimizer. They can also be used to perform deeper analysis of Adobe Journey Optimizer activities in Customer Journey Analytics. Learn more. May 25, 2023
Backfill for non-production sandboxes When creating an Analytics source connector data flow in a non-production sandbox, the backfill in non-production sandboxes will be limited to 3 months. It will remain at 13 months for production sandboxes. N/A April 26, 2023
Link sharing for projects (no login required) You can now share read-only links to Analysis Workspace projects with people who don’t have access to Adobe Analytics. This includes sharing with people outside of your organization, or those within your organization who are not provisioned for Adobe Analytics. Learn more

This functionality is enabled by default and can be disabled by the system administrator. Learn more

May 3, 2023 June 6, 2023
Updated Home screen for the Analytics dashboards app (Mobile App) The new updated Home screen allows you to view all of your scorecards in one consolidated scorecard list. If you have access to more than one organization under one login, all scorecards from your organizations will be available in a single list. Learn more N/A May 10, 2023
Report Builder for Customer Journey Analytics - Select data view from cell This feature allows users to select the data view for a data block from a cell. This is helpful if you create a workbook and you have multiple data views that have similar data construction and you want to be able to reuse a workbook multiple times, with different data views. Learn more N/A May 24, 2023
Updated Learning page for Customer Journey Analytics The Learning tab on the Customer Journey Analytics landing page now contains content specific to Customer Journey Analytics, including content focused on transitioning to Customer Journey Analytics from Adobe Analytics.

The following additional enhancements are also available on the Learning tab:

  • Improved design that shows more learning content on a single page with improved navigation
  • Ability to personalize learning content by experience level (Beginner, Intermediate, and Advanced)

Previously, the Learning tab in Customer Journey Analytics contained identical information to the Learning tab in Adobe Analytics.

Learn more
June 27, 2023 June 30, 2023
Sort components in Analysis Workspace

A new Sort option is now available when viewing components either in the left rail or in the Data Dictionary in Analysis Workspace. You can sort components by Recommended (those most commonly used), Alphabetical, or Categorical (type).

Previously, you could only search or filter components. Learn more

N/A June 7, 2023
Delete rows containing dynamic dimensions from a Freeform table In a Freeform table in Analysis Workspace, you can now quickly delete specific rows that contain dynamic dimensions using the x icon. When doing so, a “Always exclude items” filter rule is automatically applied.

Previously, the only way to delete rows that contained dynamic dimensions was to manually create a rule in the Filter dialog. Learn more

N/A May 17, 2023
New button to add a visualization within a panel A new button is now available at the bottom of each panel in Analysis Workspace, allowing you to quickly add a visualization.

Previously, the only methods for adding a visualization to a panel were to drag a visualization from the left rail, duplicate or copy an existing visualization, or create a blank panel. Learn more

N/A May 17, 2023
Deep Linking (Mobile App) Allows users to send links to scorecards that will lead them directly to the scorecard project in the app. This makes it even easier to share projects and boost engagement from a less technical audience. Learn more N/A May 17, 2023
Intelligent Captions Enrich storytelling for users with natural-language summaries of a Line visualization. Learn more May 17, 2023 June 1, 2023

Fixes in Customer Journey Analytics

AN-318343; AN-319453

Important notices for Customer Journey Analytics Administrators

Notice Notice added or updated Description
Changes to how Customer Journey Analytics processes data June 22, 2023 We recently changed how we process data in Customer Journey Analytics.
  • Any event data with a timestamp less than 24 hours old is streamed in.
  • Any event data with a timestamp more than 24 hours old (even if it’s in the same batch as newer data) is considered backfill and will be ingested at a lower priority.

End-of-life (EOL) notices

EOL Product or Feature Date added or updated Description
Migration to AdobeIO OAuth Server-to-Server credentials May 11, 2023 Adobe Analytics API, Customer Journey Analytics API, and Livestream customers using AdobeIO JWT credentials must migrate to AdobeIO OAuth Server-to-Server credentials by January 1, 2025. AdobeIO will not allow new JWT credentials to be created beginning May 1, 2024. Customers using JWT must create a new OAuth Server-to-Server credential or migrate their existing JWT credential to an OAuth Server-to-Server credential. Customers must also update their client applications to use the new OAuth Server-to-Server credentials.

May 2023

Feature Description Rollout starts General Availability
Adobe Journey Optimizer data views Customer Journey Analytics Admins have access to some extra data views in Customer Journey Analytics, entitled “AJO Data view (Sandbox-name)”. These data views are used to power the reports in Adobe Journey Optimizer. They can also be used to perform deeper analysis of Adobe Journey Optimizer activities in Customer Journey Analytics. Learn more. May 25, 2023
Backfill for non-production sandboxes When creating an Analytics source connector data flow in a non-production sandbox, the backfill in non-production sandboxes will be limited to 3 months. It will remain at 13 months for production sandboxes. N/A April 26, 2023
Link sharing for projects (no login required) You can now share read-only links to Analysis Workspace projects with people who don’t have access to Adobe Analytics. This includes sharing with people outside of your organization, or those within your organization who are not provisioned for Adobe Analytics. Learn more

This functionality is enabled by default and can be disabled by the system administrator. Learn more

May 3, 2023 June 5, 2023
Updated Home screen for the Analytics dashboards app (Mobile App) The new updated Home screen allows you to view all of your scorecards in one consolidated scorecard list. If you have access to more than one organization under one login, all scorecards from your organizations will be available in a single list. Learn more N/A May 10, 2023
Derived fields This represents the initial release of Derived fields. A derived field allows you to define (often complex) data manipulations on the fly, through a customizable rule builder. You can further define the derived field as a component (metric or dimension) in Data views and then use the derived field as a component in Workspace.

This release supports a marketing channels template and the following functions:

  • Concatenate
  • Case When
  • Find & Replace
  • Lookup
  • URL Parse

Learn more

May 10, 2023 August 2, 2023
Report Builder for Customer Journey Analytics - Select data view from cell This feature allows users to select the data view for a data block from a cell. This is helpful if you create a workbook and you have multiple data views that have similar data construction and you want to be able to reuse a workbook multiple times, with different data views. Learn more N/A May 24, 2023
Sort components in Analysis Workspace

A new Sort option is now available when viewing components either in the left rail or in the Data Dictionary in Analysis Workspace. You can sort components by Recommended (those most commonly used), Alphabetical, or Categorical (type).

Previously, you could only search or filter components. Learn more

N/A TBD
Delete rows containing dynamic dimensions from a Freeform table In a Freeform table in Analysis Workspace, you can now quickly delete specific rows that contain dynamic dimensions using the x icon. When doing so, a “Always exclude items” filter rule is automatically applied.

Previously, the only way to delete rows that contained dynamic dimensions was to manually create a rule in the Filter dialog. Learn more

N/A May 17, 2023
New button to add a visualization within a panel A new button is now available at the bottom of each panel in Analysis Workspace, allowing you to quickly add a visualization.

Previously, the only methods for adding a visualization to a panel were to drag a visualization from the left rail, duplicate or copy an existing visualization, or create a blank panel. Learn more

N/A May 17, 2023
Deep Linking (Mobile App) Allows users to send links to scorecards that will lead them directly to the scorecard project in the app. This makes it even easier to share projects and boost engagement from a less technical audience. Learn more N/A May 17, 2023
Intelligent Captions Enrich storytelling for users with natural-language summaries of a Line visualization. Learn more May 17, 2023 June 1, 2023

Fixes in Customer Journey Analytics

AN-316412; AN-317105; AN-318122; AN-317353

Important notices for Customer Journey Analytics Administrators

Notice Notice added or updated Description
N/A N/A N/A

End-of-life (EOL) notices

EOL Product or Feature Date added or updated Description
Migration to AdobeIO OAuth Server-to-Server credentials May 11, 2023 Adobe Analytics API, Customer Journey Analytics API, and Livestream customers using AdobeIO JWT credentials must migrate to AdobeIO OAuth Server-to-Server credentials by January 1, 2025. AdobeIO will not allow new JWT credentials to be created beginning May 1, 2024. Customers using JWT must create a new OAuth Server-to-Server credential or migrate their existing JWT credential to an OAuth Server-to-Server credential. Customers must also update their client applications to use the new OAuth Server-to-Server credentials.

April 2023

Feature Description Start of Rollout General Availability
Row/column filtering for Analytics source connector streaming The Analytics source connector in Adobe Experience Platform now allows for filtering of Analytics data which is used to populate profiles in Real-Time Customer Profile. Row-level filtering helps reduce the number of events associated with profiles. Column-level filtering helps reduce the richness of the events themselves, thus enabling you to optimize the use of profile entitlements. This filtering applies only to data sent to Real-Time Customer Profile and Identity Service. Filtering does not impact the data which is sent to Data Lake for use in applications such as Customer Journey Analytics. Learn more N/A March 29, 2023
Data Dictionary in Analysis Workspace The Data Dictionary helps both users and administrators keep track of and better understand the components (dimensions, metrics) in their Customer Journey Analytics environment. Learn more March 8, 2023 March 29, 2023
Link sharing for projects (no login required)

You can now share read-only links to Analysis Workspace projects with people who don’t have access to Adobe Analytics. This includes sharing with people outside of your organization, or those within your organization who are not provisioned for Customer Journey Analytics. Learn more

This functionality is enabled by default and can be disabled by the system administrator. Learn more

May 3, 2023 June 2023
Adobe Product Analytics - Private beta access only On March 21, 2023, Adobe announced Adobe Product Analytics, a new way to interact with cross-channel data and insights in Customer Journey Analytics. These new capabilities enable Product teams to self-serve data and insights about their product experience through guided analysis workflows​. Teams can:
  • Understand patterns in user engagement over time​
  • Analyze the growth of user base​
  • Identify areas of friction across a sequence of steps​
  • Measure the impact of feature releases​
  • Discover meaningful segments to engage and nurture throughout their lifelong journey with the product​
  • Open in Analysis Workspace for deeper analysis and collaboration with Analysts, and much more!​
If you are a Customer Journey Analytics customer and are interested in joining the private beta, please contact your Adobe Account Team. Learn more
N/A July 17, 2023

Fixes in Customer Journey Analytics

AN-313118; AN-313390; AN-314135; AN-316381; AN-316811

March 2023

Feature Description Start of Rollout General Availability
Data Dictionary in Analysis Workspace The Data Dictionary helps both users and administrators keep track of and better understand the components (dimensions, metrics) in their Customer Journey Analytics environment. Learn more March 8, 2023 Temporarily unavailable
Data Stories in Mobile Dashboards Data Stories let you add multiple customizable detail views to tiles in Mobile Scorecard projects. Use data stories to dive deeper into key drivers, related metrics, and different steps along the customer journey. You can easily swipe through these views to understand the whole story behind your key metrics. Learn more N/A
Expiration dates for scheduled projects You can set maximum expiration dates for scheduled projects to up to one year, regardless of schedule frequency. Learn more N/A
Link sharing for projects (no login required) - Private beta access only You can now share read-only links to Analysis Workspace projects with people who don’t have access to Customer Journey Analytics. You can share project links with people outside of your organization, or those within your organization who are not provisioned for Customer Journey Analytics. Learn more To join the private beta, contact your Adobe Account Team. April 26, 2023 June 2023
Panel date range updates In Workspace, we added the following improvements:
  • Starting with the February release, dimension items and data previews are based on the panel date range and not the last 90 days.
  • All dimension items listed are based on data within the panel date range. If a dimension item has data outside the date range, you can show additional data beyond the date range at the bottom of the list.
  • Dimensions that don’t have data can be displayed in the left rail. Click the Show more options to view dimension items with data outside the panel date range.
  • Data previews in the segment and calculated metric builders are based on the panel date range unless accessed from the component managers, which don’t have an associated panel and are still based on the last 90 days.
  • Data previews display data or components based on the panel date range.
N/A February 8, 2023

Fixes in Customer Journey Analytics

AN-309729; AN-309975; AN-311779; AN-313095

Important notices for Customer Journey Analytics Administrators

Notice Notice added or updated Description
Analytics source connector availability February 15, 2023 On February 28, 2023, the Analytics source connector was made available in the new Adobe Experience Platform data center located in Canada.

February 2023

Feature Description Start of Rollout General Availability
Update to Customer Journey Analytics Audiences After you have created an audience, Adobe creates an Experience Platform streaming segment for each new Customer Journey Analytics Audience. A streaming segment will only be created if your organization is set up for streaming segmentation. Learn more N/A February 3, 2023
Hide comparison date ranges in Mobile Scorecards With Mobile Scorecards, you can now hide comparison date ranges. N/A/ February 8, 2023
Calendar updates in Workspace
  • Anchor Panel Dates: You can make the date range components relative to the panel calendar. Learn more
  • Calendar styling updates: The calendar styles throughout the UI have been upgraded to present a more consistent and easy-to-use workflow.
  • Calendar formula updates: If you use relative dates, all calendar formulas will reflect the start of the panel date range. Learn more
N/A February 8, 2023
Panel date range updates In Workspace, we added the following improvements:
  • Starting with the February release, dimension items and data previews are based on the panel date range and not the last 90 days.
  • All dimension items listed are based on data within the panel date range. If a dimension item has data outside the date range, you can show additional data beyond the date range at the bottom of the list.
  • Dimensions that don’t have data can be displayed in the left rail. Click the show more options to view dimension items with data outside the panel date range.
  • Data previews in the segment and calculated metric builders are based on the panel date range unless accessed from the component managers, which don’t have an associated panel and are still based on the last 90 days.
  • Data previews display data or components based on the panel date range.
N/A February 8, 2023
Row/column filtering for Analytics source connector streaming The Analytics source connector in Adobe Experience Platform now allows for filtering of Analytics data which is used to populate profiles in Real-Time Customer Profile.

Row-level filtering helps reduce the number of events associated with profiles. Column-level filtering helps reduce the richness of the events themselves, thus enabling you to optimize the use of profile entitlements. This filtering applies only to data sent to Real-Time Customer Profile and Identity Service.

Filtering does not impact the data which is sent to Data Lake for use in applications such as Customer Journey Analytics. Learn more

N/A Rescheduled to March 29, 2023

Fixes in Customer Journey Analytics

AN-309106

Important notices for Customer Journey Analytics Administrators

Notice Notice added or updated Description
No current notices N/A N/A

January 2023

Feature Description Start of Rollout General Availability
Object array support for profile and lookup datasets Profile datasets and lookup datasets now support object arrays for use in Customer Journey Analytics. January 11, 2023 January 19, 2023
Folders in Workspace Folders help you organize and categorize your projects for better retrieval and access. In addition, a shared Company folder allows Admins to easily create and share content with all Workspace users. Learn more N/A January 11, 2023
Default landing page The new landing page that was introduced earlier in 2022 will become the default experience for all users on January 11, 2023. The legacy landing page will be deprecated and everyone will be required to use the new experience. N/A January 11, 2023
Project Manager page deprecated With the release of the new landing page, we have deprecated the Project Manager as listed under Customer Journey Analytics > Components. The new landing page has all of the functionality of the old Project Manager page and more. Learn more N/A January 11, 2023
Schedule workbooks in Report Builder In Customer Journey Analytics, you can create schedules to send workbooks at regular intervals. Now recipients can receive the latest updates to your workbooks on a regular basis. Learn more N/A January 11, 2023
Auto-save new projects Analysis Workspace now auto-saves newly created projects. If for any reason you unexpectedly lose access to a newly created project before manually saving it, a recovery version of your project is now available. Previously, projects were auto-saved only after they were initially saved manually. Learn more N/A January 11, 2023
Enhanced user preferences You can now configure additional preferences at the user level (in Components > Preferences). When you set user preference, your selections span across your projects, tables, and visualizations. The Preferences page now contains the following new tabs, each containing many new configuration options:
  • Freeform table
  • Visualizations>/li>
. In addition, more preferences are now available on the General and Project tabs.

Previously, many of these preferences were configurable only for individual projects, tables, and visualizations. Learn more

N/A January 11, 2023

Fixes

AN-287349; AN-301684; AN-305491; AN-305769; AN-307912

Important notices for Customer Journey Analytics Administrators

Notice Notice added or updated Description
Improved IP-to-geolocation mapping September 29, 2022 Adobe’s vendor for IP lookups, Digital Element, is upgrading to a new improved dataset (NetAcuity Pulse) for IP-to-geolocation mapping. Adobe Analytics has postponed the adoption of this new dataset to January 11, 2023. The new database will be more accurate than previous versions. Some IP-to-geo mappings will change/improve when the new database is adopted.

Customer Journey Analytics data provided through the Analytics source connector will also automatically take advantage of the new mappings.

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