- Adobe Customer Journey Analytics Guide
- AI Assistant for Adobe Customer Journey Analytics
- Release Notes
- Getting Started
- Customer Journey Analytics and Adobe Analytics
- Data Ingestion
- Connections
- Data Views
- Tools
- Workspace projects
- Analysis Workspace overview
- Perform basic analysis
- Perform advanced analysis
- Projects
- Visualizations
- Panels
- Curate, Share and Schedule projects
- Export
- Anomaly Detection
- Forecasting
- Table of contents
- User preferences
- Workspace FAQs and more
- Analytics dashboards
- Guided analysis
- Components
- Overview
- Use components in Analysis Workspace
- Add component descriptions
- Annotations
- Scheduled projects
- Audiences
- Dimensions
- Metrics
- Filters
- Calculated metrics
- Overview
- Calculated metrics workflow
- Create calculated metrics
- Build calculated metrics
- Find metrics
- Metric type and attribution
- Build a participation metric
- Filtered metrics
- Stack and replace filters
- Filter calculated metrics
- Mark calculated metrics as favorites
- Copy calculated metrics
- Use functions
- Tag calculated metrics
- Approve calculated metrics
- Share calculated metrics
- Manage calculated metrics
- Examples
- Calculated metrics templates
- Basic functions
- Advanced functions
- Date ranges
- Alerts
- Exports
- Data Dictionary
- Report Builder
- Reporting Activity Manager
- Stitching
- Adobe integrations
- Data Governance
- Use cases
- Labs
- Troubleshooting
- Tech notes
- Customer Journey Analytics API
Product usage opt-out settings
The functionality described in this article is in the Limited Testing phase of release and might not be available yet in your environment. This note will be removed when the functionality is generally available. For information about the Customer Journey Analytics release process, see Customer Journey Analytics feature releases.
The Opt-out settings page allows you to exclude or re-include users within your organization from product usage tracking. It is only visible to product admins.
Customer Journey Analytics > Tools > Product Usage > Opt-out settings
The following settings are available on this page:
- Opt-out user: A drop-down list containing all Customer Journey Analytics users in your organization. Select a user from this drop-down list and select Opt-out to exclude that user from product usage tracking. That user is added to the Opt-out user list table below.
- Opt-out user list: A table that shows you all users that are currently opted out of product usage tracking. To opt a user back in to product usage tracking, select the check box next to a given user, then select the Opt-in button.
Adobe uses a combination of client-side and server-side tracking to collect product usage data for your organization. When a user is initially opted out, that user might still see client-side tracking data in their debugger until they log out and back in to Customer Journey Analytics. Adobe’s server-side validation ensures that client-side tracking data is discarded for opted out users.
