Performance guardrails define usage limits related to your Server API use cases. Exceeding the performance guardrails outlined in this article could result in performance degradation.
Adobe is not responsible for performance degradation caused by exceeded usage limits. Customers who consistently exceed the performance guardrails can request additional processing capacity to avoid performance degradation.
Check your license entitlements in your Sales Order and corresponding Product Description on actual usage limits in addition to this guardrails page.
All performance guardrails described in this page apply at IMS Organization level. For users with multiple IMS Organizations configured, each organization is individually subject to the performance guardrails below. See the Experience Platform glossary for more details about IMS Organizations.
All datastreams enforce certain usage limits, which mainly control how many events can be sent concurrently, their size, and the number of upstream services that those requests are routed to.
All limits are applied and normalised over a request unit (RU), defined as a 8 KB fragment of a request going to one upstream service configured in a datastream.
Upstreams configured per datastream | Average request size | Request units |
---|---|---|
1 (Adobe Platform) | 8 KB (1 fragment) | 1 |
2 (Adobe Platform, Adobe Target) | 8 KB (1 fragment) | 2 |
2 (Adobe Platform, Adobe Target) | 16 KB (2 fragments) | 4 |
2 (Adobe Platform, Adobe Target) | 64 KB (8 fragments) | 16 |
The table below shows the default limit values. If you need higher request unit limits, reach out to your account representative.
Endpoint | Requests units per second |
---|---|
/v2/interact |
4000 |
/v2/collect |
6000 |
Payload format | Max size for a request | Max 8 KB request fragments |
---|---|---|
JSON plain-text | 64 KB | 8 |
Depending on the payload itself, binary formats are generally 20-40% more compact, allowing you to push more data than you would in plain-text JSON. Please get in contact with your Customer Care representative if you need a higher capacity for your datastreams.
See the following documentation for more information on other Experience Platform services guardrails, on end-to-end latency information, and licensing information from Real-Time CDP Product Description documents: