Entities endpoint (Profile access)

Last update: 2025-01-02

Topics:
Profiles
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Adobe Experience Platform enables you to access Real-Time Customer Profile data using RESTful APIs or the user interface. This guide outlines how to access entities, more commonly known as “profiles”, using the API. For more information on accessing profiles using the Platform UI, please refer to the Profile user guide.

Getting started

The API endpoint used in this guide is part of the Real-Time Customer Profile API. Before continuing, please review the getting started guide for links to related documentation, a guide to reading the sample API calls in this document, and important information regarding required headers that are needed to successfully make calls to any Experience Platform API.

Retrieve an entity

You can retrieve either a Profile entity or its time series data by making a GET request to the /access/entities endpoint along with the required query parameters.

API format

GET /access/entities?{QUERY_PARAMETERS}

Query parameters provided in the request path specify which data to access. You can include multiple parameters, separated by ampersands (&).

To access a Profile entity, you must provide the following query parameters:

schema.name: The name of the entity’s XDM schema. In this use case, the schema.name=_xdm.context.profile.
entityId: The ID of the entity you’re trying to retrieve.
entityIdNS: The namespace of the entity you’re trying to retrieve. This value must be provided if the entityId is not an XID.

A complete list of valid parameters is provided in the query parameters section of the appendix.

Request

The following request retrieves a customer’s email and name using an identity.

A sample request to retrieve an entity using an identity

curl -X GET 'https://platform.adobe.io/data/core/ups/access/entities?schema.name=_xdm.context.profile&entityId=janedoe@example.com&entityIdNS=email&fields=identities,person.name,workEmail' \
  -H 'Authorization: Bearer {ACCESS_TOKEN}' \
  -H 'x-api-key: {API_KEY}' \
  -H 'x-gw-ims-org-id: {ORG_ID}' \
  -H 'x-sandbox-name: {SANDBOX_NAME}'

Response

A successful response returns HTTP status 200 with the requested entity.

A sample response that contains the requested entity

{
    "BVrqzwVv7o2p3naHvnsWpqZXv3KJgA": {
        "entityId": "BVrqzwVv7o2p3naHvnsWpqZXv3KJgA",
        "sources": [
            "1000000000"
        ],
        "entity": {
            "identities": [
                {
                    "id": "89149270342662559642753730269986316601",
                    "namespace": {
                        "code": "ecid"
                    }
                },
                {
                    "id": "janedoe@example.com",
                    "namespace": {
                        "code": "email"
                    }
                },
                {
                    "id": "johnsmith@example.com",
                    "namespace": {
                        "code": "email"
                    }
                },
                {
                    "id": "89149270342662559642753730269986316604",
                    "namespace": {
                        "code": "ecid"
                    }
                },
                {
                    "id": "58832431024964181144308914570411162539",
                    "namespace": {
                        "code": "ecid"
                    }
                },
                {
                    "id": "89149270342662559642753730269986316602",
                    "namespace": {
                        "code": "ecid"
                    },
                    "primary": true
                }
            ],
            "person": {
                "name": {
                    "firstName": "Jane",
                    "middleName": "F",
                    "lastName": "Doe"
                }
            },
            "workEmail": {
                "primary": true,
                "address": "janedoe@example.com",
                "label": "Jane Doe",
                "type": "work",
                "status": "active"
            }
        },
        "lastModifiedAt": "2018-08-28T20:57:24Z"
    }
}

NOTE

If a related graph links more than 50 identities, this service will return HTTP status 422 and the message “Too many related identities”. If you receive this error, consider adding more query parameters to narrow your search.

API format

GET /access/entities?{QUERY_PARAMETERS}

Query parameters provided in the request path specify which data to access. You can include multiple parameters, separated by ampersands (&).

To access the time series events data, you must provide the following query parameters:

schema.name: The name of the entity’s XDM schema. In this use case, this value is schema.name=_xdm.context.experienceevent.
relatedSchema.name: The name of the related schema. Since the schema name is Experience Event, the value of this must be relatedSchema.name=_xdm.context.profile.
relatedEntityId: The ID of the related entity.
relatedEntityIdNS: The namespace of the related entity. This value must be provided if the relatedEntityId is not an XID.

A complete list of valid parameters is provided in the query parameters section of the appendix.

Request

The following request finds a profile entity by ID, and retrieves the values for the properties endUserIDs, web, and channel for all time series events associated with the entity.

A sample request to retrieve the time series events associated with an entity

curl -X GET 'https://platform.adobe.io/data/core/ups/access/entities?schema.name=_xdm.context.experienceevent&relatedSchema.name=_xdm.context.profile&relatedEntityId=89149270342662559642753730269986316900&relatedEntityIdNS=ECID&fields=endUserIDs,web,channel&startTime=1531260476000&endTime=1531260480000&limit=1' \
  -H 'Authorization: Bearer {ACCESS_TOKEN}' \
  -H 'x-api-key: {API_KEY}' \
  -H 'x-gw-ims-org-id: {ORG_ID}' \
  -H 'x-sandbox-name: {SANDBOX_NAME}'

Response

A successful response returns HTTP status 200 with a paginated list of time series events and associated fields that were specified in the request query parameters.

NOTE

The request specified a limit of one (limit=1), therefore the count in the response below is 1 and only one entity is returned.

A sample response that contains the requested time series events data

{
    "_page": {
        "orderby": "timestamp",
        "start": "c8d11988-6b56-4571-a123-b6ce74236036",
        "count": 1,
        "next": "c8d11988-6b56-4571-a123-b6ce74236037"
    },
    "children": [
        {
            "relatedEntityId": "A29cgveD5y64e2RixjUXNzcm",
            "entityId": "c8d11988-6b56-4571-a123-b6ce74236036",
            "timestamp": 1531260476000,
            "entity": {
                "endUserIDs": {
                    "_experience": {
                        "ecid": {
                            "id": "89149270342662559642753730269986316900",
                            "namespace": {
                                "code": "ecid"
                            }
                        }
                    }
                },
                "channel": {
                    "_type": "web"
                },
                "web": {
                    "webPageDetails": {
                        "name": "Fernie Snow",
                        "pageViews": {
                            "value": 1
                        }
                    }
                }
            },
            "lastModifiedAt": "2018-08-21T06:49:02Z"
        }
    ],
    "_links": {
        "next": {
            "href": "/entities?start=c8d11988-6b56-4571-a123-b6ce74236037&orderby=timestamp&schema.name=_xdm.context.experienceevent&relatedSchema.name=_xdm.context.profile&relatedEntityId=89149270342662559642753730269986316900&relatedEntityIdNS=ECID&fields=endUserIDs,web,channel&startTime=1531260476000&endTime=1531260480000&limit=1"
        }
    }
}

API format

GET /access/entities?{QUERY_PARAMETERS}

Query parameters provided in the request path specify which data to access. You can include multiple parameters, separated by ampersands (&).

To access the B2B Account data, you must provide the following query parameters:

schema.name: The name of the entity’s XDM schema. In this use case, this value is schema.name=_xdm.context.account.
entityId: The ID of the entity you’re trying to retrieve.
entityIdNS: The namespace of the entity you’re trying to retrieve. This value must be provided if the entityId is not an XID.

A complete list of valid parameters is provided in the query parameters section of the appendix.

Request

A sample request to retrieve a B2B Account

curl -X GET 'https://platform.adobe.io/data/core/ups/access/entities?schema.name=_xdm.context.account&entityIdNs=b2b_account&entityId=2334262' \
  -H 'Authorization: Bearer {ACCESS_TOKEN}' \
  -H 'x-api-key: {API_KEY}' \
  -H 'x-gw-ims-org-id: {ORG_ID}' \
  -H 'x-sandbox-name: {SANDBOX_NAME}'

Response

A successful response returns HTTP status 200 with the requested entity.

A sample response that contains the requested entity

{
    "GuQ-AUFjgjaeIw": {
        "entityId": "GuQ-AUFjgjaeIw",
        "mergePolicy": {
            "id": "a6150f47-a94f-4c9d-bfa0-958a370020ee"
        },
        "sources": [
            "er_m_attr"
        ],
        "entity": {
            "_id": "id1",
            "extSourceSystemAudit": {
                "lastReferencedDate": "2024-03-09 12:21:43.0",
                "lastActivityDate": "2024-03-09 12:21:43.0",
                "lastUpdatedDate": "2024-03-09 12:21:43.0",
                "lastUpdatedBy": "{USER_ID}",
                "externalKey": {
                    "sourceID": "{SOURCE_ID}",
                    "sourceKey": "{SOURCE_KEY}",
                    "sourceInstanceID": "{SOURCE_INSTANCE_ID}",
                    "sourceType": "{SOURCE_TYPE}"
                },
                "lastViewedDate": "2024-03-09 12:21:43.0",
                "createdDate": "2024-03-09 12:21:43.0"
            },
            "accountID": "2334262",
            "identityMap": {
                "b2b_account": [
                    {
                        "id": "2334263"
                    },
                    {
                        "id": "2334262"
                    },
                    {
                        "id": "{SOURCE_ID}"
                    }
                ]
            },
            "isDeleted": false,
            "accountKey": {
                "sourceID": "2334262",
                "sourceKey": "2334262",
                "sourceInstanceID": "2334262",
                "sourceType": "Random"
            }
        }
    }
}

API format

GET /access/entities?{QUERY_PARAMETERS}

Query parameters provided in the request path specify which data to access. You can include multiple parameters, separated by ampersands (&).

To access a B2B Opportunity entity, you must provide the following query parameters:

schema.name: The name of the entity’s XDM schema. In this use case, the schema.name=_xdm.context.opportunity.
entityId: The ID of the entity you’re trying to retrieve.
entityIdNS: The namespace of the entity you’re trying to retrieve. This value must be provided if the entityId is not an XID.

A complete list of valid parameters is provided in the query parameters section of the appendix.

Request

A sample request to retrieve a B2B Opportunity entity

curl -X GET 'https://platform.adobe.io/data/core/ups/access/entities?schema.name=_xdm.context.opportunity&entityIdNs=b2b_opportunity&entityId=2334262' \
  -H 'Authorization: Bearer {ACCESS_TOKEN}' \
  -H 'x-api-key: {API_KEY}' \
  -H 'x-gw-ims-org-id: {ORG_ID}' \
  -H 'x-sandbox-name: {SANDBOX_NAME}'

Response

A successful response returns HTTP status 200 with the requested entity.

A sample response that contains the requested entity

{
  "Ggw_AUFjgjaeIw": {
        "entityId": "Ggw_AUFjgjaeIw",
        "mergePolicy": {
            "id": "162824be-07f5-4cd0-aa85-2ff3c8f6c775"
        },
        "sources": [
            "er_m_attr"
        ],
        "entity": {
            "_id": "id1",
            "extSourceSystemAudit": {
                "lastReferencedDate": "2024-03-09 12:21:43.0",
                "lastActivityDate": "2024-03-09 12:21:43.0",
                "lastUpdatedDate": "2024-03-09 12:21:43.0",
                "lastUpdatedBy": "{USER_ID}",
                "externalKey": {
                    "sourceID": "00394S0001xpG6xABE",
                    "sourceKey": "0043c329201xpG6xAAE@00DC0000000Q35nWIN.Salesforce",
                    "sourceInstanceID": "00DC0000000Q35nMAC",
                    "sourceType": "Salesforce"
                },
                "lastViewedDate": "2024-03-09 12:21:43.0",
                "createdDate": "2024-03-09 12:21:43.0"
            },
            "accountID": "2334262",
            "identityMap": {
                "b2b_opportunity": [
                    {
                        "id": "0043c329201xpG6xAAE@00DC0000000Q35nWIN.Salesforce"
                    },
                    {
                        "id": "2334263"
                    },
                    {
                        "id": "2334262"
                    }
                ]
            },
            "isDeleted": false,
            "opportunityKey": {
                "sourceID": "2334262",
                "sourceKey": "2334262",
                "sourceInstanceID": "2334262",
                "sourceType": "Random"
            },
            "accountKey": {
                "sourceID": "2334262",
                "sourceKey": "2334262",
                "sourceInstanceID": "2334262",
                "sourceType": "Random"
            }
        }
    }
}

Retrieve multiple entities

You can retrieve multiple Profile entities or time series events by making a POST request to the /access/entities endpoint and providing the identities in the payload.

API format

POST /access/entities

Request

The following request retrieves the names and email addresses of several customers by a list of identities.

A sample request to retrieve multiple entities

curl -X POST https://platform.adobe.io/data/core/ups/access/entities \
  -H 'Content-Type: application/json' \
  -H 'Authorization: Bearer {ACCESS_TOKEN}' \
  -H 'x-api-key: {API_KEY}' \
  -H 'x-gw-ims-org-id: {ORG_ID}' \
  -H 'x-sandbox-name: {SANDBOX_NAME}' \
  -d '{
        "schema":{
            "name":"_xdm.context.profile"
        },
        "fields":[
            "identities",
            "person.name",
            "workEmail"
        ],
        "identities":[
            {
                "entityId":"89149270342662559642753730269986316601",
                "entityIdNS":{
                    "code":"ECID"
                }
            },
            {
                "entityId":"89149270342662559642753730269986316900",
                "entityIdNS":{
                    "code":"ECID"
                }
            },
            {
                "entityId":"89149270342662559642753730269986316602",
                "entityIdNS":{
                    "code":"ECID"
                }
            }
        ],
        "timeFilter": {
            "startTime": 1539838505,
            "endTime": 1539838510
        },
        "limit": 10,
        "orderby": "-timestamp"
      }'

Property	Type	Description
`schema.name`	String	(Required) The name of the XDM schema the entity belongs to.
`fields`	Array	The XDM fields to be returned, as an array of strings. By default, all fields will be returned.
`identities`	Array	(Required) An array containing a list of identities for the entities you want to access.
`identities.entityId`	String	The ID of an entity you wish to access.
`identities.entityIdNS.code`	String	The namespace of an entity ID you wish to access.
`timeFilter.startTime`	Integer	Specifies the start time to filter Profile entities (in milliseconds). By default, this value is set as the beginning of available time.
`timeFilter.endTime`	Integer	Specifies the end time to filter Profile entities (in milliseconds). By default, this value is set as the end of available time.
`limit`	Integer	The maximum number of records to return. By default, this value is set to 1000.
`orderby`	String	The sort order of retrieved experience events by timestamp, written as `(+/-)timestamp` with the default being `+timestamp`.

Response

A successful response returns HTTP status 200 with the requested fields of entities specified in the request body.

A sample response that contains the requested entities

{
    "A29cgveD5y64ezlhxjUXNzcm": {
        "entityId": "A29cgveD5y64ezlhxjUXNzcm",
        "sources": [
            "1000000000"
        ],
        "entity": {
            "identities": [
                {
                    "id": "89149270342662559642753730269986316601",
                    "namespace": {
                        "code": "ecid"
                    }
                },
                {
                    "id": "janedoe@example.com",
                    "namespace": {
                        "code": "email"
                    }
                },
                {
                    "id": "05DD23564EC4607F0A490D44",
                    "namespace": {
                        "code": "ecid"
                    }
                },
                {
                    "id": "89149270342662559642753730269986316603",
                    "namespace": {
                        "code": "ecid"
                    }
                },
                {
                    "id": "janesmith@example.com",
                    "namespace": {
                        "code": "email"
                    }
                },
                {
                    "id": "89149270342662559642753730269986316604",
                    "namespace": {
                        "code": "ecid"
                    }
                },
                {
                    "id": "89149270342662559642753730269986316700",
                    "namespace": {
                        "code": "ecid"
                    }
                },
                {
                    "id": "89149270342662559642753730269986316701",
                    "namespace": {
                        "code": "ecid"
                    }
                },
                {
                    "id": "58832431024964181144308914570411162539",
                    "namespace": {
                        "code": "ecid"
                    }
                },
                {
                    "id": "89149270342662559642753730269986316602",
                    "namespace": {
                        "code": "ecid"
                    },
                    "primary": true
                }
            ],
            "person": {
                "name": {
                    "firstName": "Jane",
                    "middleName": "F",
                    "lastName": "Doe"
                }
            },
            "workEmail": {
                "primary": true,
                "address": "janedoe@example.com",
                "label": "Jane Doe",
                "type": "work",
                "status": "active"
            }
        },
        "lastModifiedAt": "2018-08-28T20:57:24Z"
    },
    "A29cgveD5y64e2RixjUXNzcm": {
        "entityId": "A29cgveD5y64e2RixjUXNzcm",
        "sources": [
            ""
        ],
        "entity": {},
        "lastModifiedAt": "1970-01-01T00:00:00Z"
    },
    "A29cgveD5y64ezphxjUXNzcm": {
        "entityId": "A29cgveD5y64ezphxjUXNzcm",
        "sources": [
            "1000000000"
        ],
        "entity": {
            "identities": [
                {
                    "id": "89149270342662559642753730269986316602",
                    "namespace": {
                        "code": "ecid"
                    },
                    "primary": true
                },
                {
                    "id": "janedoe@example.com",
                    "namespace": {
                        "code": "email"
                    }
                }
            ],
            "person": {
                "name": {
                    "firstName": "Jane",
                    "middleName": "F",
                    "lastName": "Doe"
                }
            },
            "workEmail": {
                "primary": true,
                "address": "janedoe@example.com",
                "label": "Jane Doe",
                "type": "work",
                "status": "active"
            }
        },
        "lastModifiedAt": "2018-08-27T23:25:52Z"
    }
}

API format

POST /access/entities

Request

The following request retrieves user IDs, local times, and country codes for time series events associated with a list of profile identities.

A sample request to retrieve the time series data

curl -X POST https://platform.adobe.io/data/core/ups/access/entities \
  -H 'Content-Type: application/json' \
  -H 'Authorization: Bearer {ACCESS_TOKEN}' \
  -H 'x-api-key: {API_KEY}' \
  -H 'x-gw-ims-org-id: {ORG_ID}' \
  -H 'x-sandbox-name: {SANDBOX_NAME}' \
  -d '{
    "schema": {
        "name": "_xdm.context.experienceevent"
    },
    "relatedSchema": {
        "name": "_xdm.context.profile"
    },
    "identities": [
        {
            "relatedEntityId": "GkouAW-yD9aoRCPhRYROJ-TetAFW"
        }
        {
            "relatedEntityId": "GkouAW-2u-7iWt5vQ9u2wm40JOZY"
        }
    ],
    "fields": [
        "endUserIDs",
        "placeContext.localTime",
        "placeContext.geo.countryCode"
    ],

    "timeFilter": {
        "startTime": 11539838505
        "endTime": 1539838510
    },
    "limit": 10,
    "orderby": "-timestamp"
}'

Property	Type	Description
`schema.name`	String	(Required) The name of the XDM schema the entity belongs to.
`relatedSchema.name`	String	If `schema.name` is `_xdm.context.experienceevent` this value must specify the schema for the profile entity that the time series events are related to.
`identities`	Array	(Required) An array listing of profiles to retrieve associated time series events from. Each entry in the array is set in one of two ways: Using a fully qualified identity consisting of ID value and namespace Providing an XID
`fields`	String	The XDM fields to be returned, as an array of strings. By default, all fields will be returned.
`orderby`	String	The sort order of retrieved experience events by timestamp, written as `(+/-)timestamp` with the default being `+timestamp`.
`timeFilter.startTime`	Integer	Specify the start time to filter time-series objects (in milliseconds). By default, this value is set as the beginning of available time.
`timeFilter.endTime`	Integer	Specify the end time to filter time-series objects (in milliseconds). By default, this value is set as the end of available time.
`limit`	Integer	The maximum number of records to return. By default, this value is set to 1,000.

Response

A successful response returns HTTP status 200 with a paginated list of time series events associated with the multiple profiles specified in the request.

A sample response that contains the time series events

{
    "GkouAW-yD9aoRCPhRYROJ-TetAFW": {
        "_page": {
            "orderby": "timestamp",
            "start": "ee0fa8eb-f09c-4d72-a432-fea7f189cfcd",
            "count": 10,
            "next": "40cb2fb3-78cd-49d3-806f-9bdb22748226"
        },
        "children": [
            {
                "relatedEntityId": "GkouAW-yD9aoRCPhRYROJ-TetAFW",
                "entityId": "ee0fa8eb-f09c-4d72-a432-fea7f189cfcd",
                "timestamp": 1537275882000,
                "entity": {
                    "endUserIDs": {
                        "_experience": {
                            "mcid": {
                                "id": "67971860962043911970658021809222795905",
                                "namespace": {
                                    "code": "ECID"
                                }
                            },
                            "aacustomid": {
                                "id": "50353446361742744826197433431642033796",
                                "namespace": {
                                    "code": "CRMID"
                                },
                                "primary": true
                            },
                            "acid": {
                                "id": "2de32e9a00003314-2fd9c00000000026",
                                "namespace": {
                                    "code": "AVID"
                                }
                            }
                        }
                    },
                    "placeContext": {
                        "localTime": "2018-09-18T13:04:42Z",
                        "geo": {
                            "countryCode": "MX"
                        }
                    }
                },
                "lastModifiedAt": "2018-10-24T17:35:01Z"
            },
            {
                "relatedEntityId": "GkouAW-yD9aoRCPhRYROJ-TetAFW",
                "entityId": "a9e137b4-1348-4878-8167-e308af523d8b",
                "timestamp": 1537275889000,
                "entity": {
                    "endUserIDs": {
                        "_experience": {
                            "mcid": {
                                "id": "67971860962043911970658021809222795905",
                                "namespace": {
                                    "code": "ECID"
                                }
                            },
                            "aacustomid": {
                                "id": "50353446361742744826197433431642033796",
                                "namespace": {
                                    "code": "CRMID"
                                },
                                "primary": true
                            },
                            "acid": {
                                "id": "2de32e9a00003314-2fd9c00000000026",
                                "namespace": {
                                    "code": "AVID"
                                }
                            }
                        }
                    },
                    "placeContext": {
                        "localTime": "2018-09-18T13:04:49Z",
                        "geo": {
                            "countryCode": "MX"
                        }
                    }
                },
                "lastModifiedAt": "2018-10-24T17:35:01Z"
            }
        ],
        "_links": {
            "next": {
                "href": "/entities",
                "payload": {
                    "schema": {
                        "name": "_xdm.context.experienceevent"
                    },
                    "relatedSchema": {
                        "name": "_xdm.context.profile"
                    },
                    "timeFilter": {
                        "startTime": 1537275882000
                    },
                    "fields": [
                        "endUserIDs",
                        "placeContext.localTime",
                        "placeContext.geo.countryCode"
                    ],
                    "identities": [
                        {
                            "relatedEntityId": "GkouAW-yD9aoRCPhRYROJ-TetAFW",
                            "start": "40cb2fb3-78cd-49d3-806f-9bdb22748226"
                        }
                    ],
                    "limit": 10
                }
            }
        }
    },
    "GkouAW-2u-7iWt5vQ9u2wm40JOZY": {
        "_page": {
            "orderby": "timestamp",
            "start": "2746d0db-fa64-4e29-b67e-324bec638816",
            "count": 9,
            "next": ""
        },
        "children": [
            {
                "relatedEntityId": "GkouAW-2u-7iWt5vQ9u2wm40JOZY",
                "entityId": "2746d0db-fa64-4e29-b67e-324bec638816",
                "timestamp": 1537559483000,
                "entity": {
                    "endUserIDs": {
                        "_experience": {
                            "mcid": {
                                "id": "76436745599328540420034822220063618863",
                                "namespace": {
                                    "code": "ECID"
                                }
                            },
                            "aacustomid": {
                                "id": "48593470048917738786405847327596263131",
                                "namespace": {
                                    "code": "CRMID"
                                },
                                "primary": true
                            },
                            "acid": {
                                "id": "2de32e9a80007451-03da600000000028",
                                "namespace": {
                                    "code": "AVID"
                                }
                            }
                        }
                    },
                    "placeContext": {
                        "localTime": "2018-09-21T19:51:23Z",
                        "geo": {
                            "countryCode": "US"
                        }
                    }
                },
                "lastModifiedAt": "2018-10-24T17:34:58Z"
            },
            {
                "relatedEntityId": "GkouAW-2u-7iWt5vQ9u2wm40JOZY",
                "entityId": "9bf337a1-3256-431e-a38c-5c0d42d121d1",
                "timestamp": 1537559486000,
                "entity": {
                    "endUserIDs": {
                        "_experience": {
                            "mcid": {
                                "id": "76436745599328540420034822220063618863",
                                "namespace": {
                                    "code": "ECID"
                                }
                            },
                            "aacustomid": {
                                "id": "48593470048917738786405847327596263131",
                                "namespace": {
                                    "code": "CRMID"
                                },
                                "primary": true
                            },
                            "acid": {
                                "id": "2de32e9a80007451-03da600000000028",
                                "namespace": {
                                    "code": "AVID"
                                }
                            }
                        }
                    },
                    "placeContext": {
                        "localTime": "2018-09-21T19:51:26Z",
                        "geo": {
                            "countryCode": "US"
                        }
                    }
                },
                "lastModifiedAt": "2018-10-24T17:34:58Z"
            }
        ],
        "_links": {
            "next": {
                "href": ""
            }
        }
    }
}`

NOTE

In this example response, the first listed profile (“GkouAW-yD9aoRCPhRYROJ-TetAFW”) provides a value for _links.next.payload, meaning that there are additional pages of results for this profile.

To access these results, you can perform an additional POST request to the /access/entities endpoint with the listed payload as the request body.

API format

POST /access/entities

Request

The following request retrieves the requested B2B Accounts.

A sample request to retrieve multiple entities

curl -X POST https://platform.adobe.io/data/core/ups/access/entities \
  -H 'Content-Type: application/json' \
  -H 'Authorization: Bearer {ACCESS_TOKEN}' \
  -H 'x-api-key: {API_KEY}' \
  -H 'x-gw-ims-org-id: {ORG_ID}' \
  -H 'x-sandbox-name: {SANDBOX_NAME}' \
  -d '{
        "schema":{
            "name":"_xdm.context.account"
        },
        "identities": [
            {
                "entityId": "2334262",
                "entityIdNS": {
                    "code":"b2b_account"
                }
            },
            {
                "entityId": "2334263",
                "entityIdNS": {
                    "code":"b2b_account"
                }
            },
            {
                "entityId": "2334264",
                "entityIdNS": {
                    "code":"b2b_account"
                }
            }
        ]
    }'

Property	Type	Description
`schema.name`	String	(Required) The name of the XDM schema the entity belongs to.
`identities`	Array	(Required) An array containing a list of identities for the entities you want to access.
`identities.entityId`	String	The ID of an entity you wish to access.
`identities.entityIdNS.code`	String	The namespace of an entity ID you wish to access.

Response

A successful response returns HTTP status 200 with the requested entities.

A sample response that contains the requested entities

{
    "GuQ-AUFjgjeeIw": {
        "requestedIdentity": {
            "entityId": "2334263",
            "entityIdNS": {
                "code": "b2b_account"
            }
        },
        "entityId": "GuQ-AUFjgjeeIw",
        "mergePolicy": {
            "id": "a6150f47-a94f-4c9d-bfa0-958a370020ee"
        },
        "sources": [
            "er_m_attr"
        ],
        "entity": {
            "_id": "id1",
            "extSourceSystemAudit": {
                "lastReferencedDate": "2024-03-09 12:21:43.0",
                "lastActivityDate": "2024-03-09 12:21:43.0",
                "lastUpdatedDate": "2024-03-09 12:21:43.0",
                "lastUpdatedBy": "{USER_ID}",
                "externalKey": {
                    "sourceID": "00394S0001xpG6xABE",
                    "sourceKey": "0043c329201xpG6xAAE@00DC0000000Q35nWIN.Salesforce",
                    "sourceInstanceID": "00DC0000000Q35nMAC",
                    "sourceType": "Salesforce"
                },
                "lastViewedDate": "2024-03-09 12:21:43.0",
                "createdDate": "2024-03-09 12:21:43.0"
            },
            "accountID": "2334262",
            "identityMap": {
                "b2b_account": [
                    {
                        "id": "2334263"
                    },
                    {
                        "id": "2334262"
                    },
                    {
                        "id": "0043c329201xpG6xAAE@00DC0000000Q35nWIN.Salesforce"
                    }
                ]
            },
            "isDeleted": false,
            "accountKey": {
                "sourceID": "2334262",
                "sourceKey": "2334262",
                "sourceInstanceID": "2334262",
                "sourceType": "Random"
            }
        }
    },
    "GuQ-AUFjgjaeIw": {
        "requestedIdentity": {
            "entityId": "2334262",
            "entityIdNS": {
                "code": "b2b_account"
            }
        },
        "entityId": "GuQ-AUFjgjaeIw",
        "mergePolicy": {
            "id": "a6150f47-a94f-4c9d-bfa0-958a370020ee"
        },
        "sources": [
            "er_m_attr"
        ],
        "entity": {
            "_id": "id1",
            "extSourceSystemAudit": {
                "lastReferencedDate": "2024-03-09 12:21:43.0",
                "lastActivityDate": "2024-03-09 12:21:43.0",
                "lastUpdatedDate": "2024-03-09 12:21:43.0",
                "lastUpdatedBy": "{USER_ID}",
                "externalKey": {
                    "sourceID": "00394S0001xpG6xABE",
                    "sourceKey": "0043c329201xpG6xAAE@00DC0000000Q35nWIN.Salesforce",
                    "sourceInstanceID": "00DC0000000Q35nMAC",
                    "sourceType": "Salesforce"
                },
                "lastViewedDate": "2024-03-09 12:21:43.0",
                "createdDate": "2024-03-09 12:21:43.0"
            },
            "accountID": "2334262",
            "identityMap": {
                "b2b_account": [
                    {
                        "id": "2334263"
                    },
                    {
                        "id": "2334262"
                    },
                    {
                        "id": "0043c329201xpG6xAAE@00DC0000000Q35nWIN.Salesforce"
                    }
                ]
            },
            "isDeleted": false,
            "accountKey": {
                "sourceID": "2334262",
                "sourceKey": "2334262",
                "sourceInstanceID": "2334262",
                "sourceType": "Random"
            }
        }
    },
    "GuQ-AUFjgjmeIw": {
        "requestedIdentity": {
            "entityId": "2334265",
            "entityIdNS": {
                "code": "b2b_account"
            }
        },
        "entityId": "GuQ-AUFjgjmeIw",
        "mergePolicy": {
            "id": "a6150f47-a94f-4c9d-bfa0-958a370020ee"
        },
        "sources": [
            "er_m_attr"
        ],
        "entity": {
            "_id": "id1",
            "extSourceSystemAudit": {
                "lastReferencedDate": "2024-03-09 12:21:43.0",
                "lastActivityDate": "2024-03-09 12:21:43.0",
                "lastUpdatedDate": "2024-03-09 12:21:43.0",
                "lastUpdatedBy": "{USER_ID}",
                "externalKey": {
                    "sourceID": "00394S0001xpG6xABE",
                    "sourceKey": "0054c329201xpG6xAAE@00DC0000000Q35nWIN.Salesforce",
                    "sourceInstanceID": "00DC0000000Q35nMAC",
                    "sourceType": "Salesforce"
                },
                "lastViewedDate": "2024-03-09 12:21:43.0",
                "createdDate": "2024-03-09 12:21:43.0"
            },
            "accountID": "2334265",
            "identityMap": {
            "b2b_account": [
                {
                    "id": "0054c329201xpG6xAAE@00DC0000000Q35nWIN.Salesforce"
                },
                {
                    "id": "2334265"
                }
            ]
        },
        "isDeleted": false,
        "accountKey": {
            "sourceID": "2334265",
            "sourceKey": "2334265",
            "sourceInstanceID": "2334265",
            "sourceType": "Random"
        }
    }
}

API format

POST /access/entities

Request

The following request retrieves the requested B2B opportunities.

A sample request to retrieve multiple entities

curl -X POST https://platform.adobe.io/data/core/ups/access/entities \
  -H 'Content-Type: application/json' \
  -H 'Authorization: Bearer {ACCESS_TOKEN}' \
  -H 'x-api-key: {API_KEY}' \
  -H 'x-gw-ims-org-id: {ORG_ID}' \
  -H 'x-sandbox-name: {SANDBOX_NAME}' \
  -d '{
        "schema":{
            "name":"_xdm.context.opportunity"
        },
        "identities": [
            {
                "entityId": "2334262",
                "entityIdNS": {
                    "code":"b2b_opportunity"
                }
            },
            {
                "entityId": "2334263",
                "entityIdNS": {
                    "code":"b2b_opportunity"
                }
            },
            {
                "entityId": "2334264",
                "entityIdNS": {
                    "code":"b2b_opportunity"
                }
            },
            {
                "entityId": "2334265",
                "entityIdNS": {
                    "code":"b2b_opportunity"
                }
            }
        ]
    }'

Property	Type	Description
`schema.name`	String	(Required) The name of the XDM schema the entity belongs to.
`identities`	Array	(Required) An array containing a list of identities for the entities you want to access.
`identities.entityId`	String	The ID of an entity you wish to access.
`identities.entityIdNS.code`	String	The namespace of an entity ID you wish to access.

Response

A successful response returns HTTP status 200 with the requested entities.

A sample response that contains the requested entities

{
    "Ggw_AUFjgjaeIw": {
        "requestedIdentity": {
            "entityId": "2334262",
            "entityIdNS": {
                "code": "b2b_opportunity"
            }
        },
        "entityId": "Ggw_AUFjgjaeIw",
        "mergePolicy": {
            "id": "162824be-07f5-4cd0-aa85-2ff3c8f6c775"
        },
        "sources": [
            "er_m_attr"
        ],
        "entity": {
            "_id": "id1",
            "extSourceSystemAudit": {
                "lastReferencedDate": "2024-03-09 12:21:43.0",
                "lastActivityDate": "2024-03-09 12:21:43.0",
                "lastUpdatedDate": "2024-03-09 12:21:43.0",
                "lastUpdatedBy": "{USER_ID}",
                "externalKey": {
                    "sourceID": "00394S0001xpG6xABE",
                    "sourceKey": "0043c329201xpG6xAAE@00DC0000000Q35nWIN.Salesforce",
                    "sourceInstanceID": "00DC0000000Q35nMAC",
                    "sourceType": "Salesforce"
                },
                "lastViewedDate": "2024-03-09 12:21:43.0",
                "createdDate": "2024-03-09 12:21:43.0"
            },
            "accountID": "2334262",
            "identityMap": {
                "b2b_opportunity": [
                    {
                        "id": "0043c329201xpG6xAAE@00DC0000000Q35nWIN.Salesforce"
                    },
                    {
                        "id": "2334263"
                    },
                    {
                        "id": "2334262"
                    }
                ]
            },
            "isDeleted": false,
            "opportunityKey": {
                "sourceID": "2334262",
                "sourceKey": "2334262",
                "sourceInstanceID": "2334262",
                "sourceType": "Random"
            },
            "accountKey": {
                "sourceID": "2334262",
                "sourceKey": "2334262",
                "sourceInstanceID": "2334262",
                "sourceType": "Random"
            }
        }
    },
    "Ggw_AUFjgjieIw": {
        "requestedIdentity": {
            "entityId": "2334264",
            "entityIdNS": {
                "code": "b2b_opportunity"
            }
        },
        "entityId": "Ggw_AUFjgjieIw",
        "mergePolicy": {
            "id": "162824be-07f5-4cd0-aa85-2ff3c8f6c775"
        },
        "sources": [
            "er_m_attr"
        ],
        "entity": {
            "_id": "id1",
            "extSourceSystemAudit": {
                "lastReferencedDate": "2024-03-09 12:21:43.0",
                "lastActivityDate": "2024-03-09 12:21:43.0",
                "lastUpdatedDate": "2024-03-09 12:21:43.0",
                "lastUpdatedBy": "{USER_ID}",
                "externalKey": {
                    "sourceID": "00394S0001xpG6xABE",
                    "sourceKey": "0041c329201xpG6xAAE@00DC0000000Q35nWIN.Salesforce",
                    "sourceInstanceID": "00DC0000000Q35nMAC",
                    "sourceType": "Salesforce"
                },
                "lastViewedDate": "2024-03-09 12:21:43.0",
                "createdDate": "2024-03-09 12:21:43.0"
            },
            "accountID": "2334264",
            "identityMap": {
                "b2b_opportunity": [
                    {
                        "id": "2334264"
                    },
                    {
                        "id": "0041c329201xpG6xAAE@00DC0000000Q35nWIN.Salesforce"
                    }
                ]
            },
            "isDeleted": false,
            "opportunityKey": {
                "sourceID": "2334262",
                "sourceKey": "2334262",
                "sourceInstanceID": "2334262",
                "sourceType": "Random"
            },
            "accountKey": {
                "sourceID": "2334264",
                "sourceKey": "2334264",
                "sourceInstanceID": "2334264",
                "sourceType": "Salesforce"
            }
        }
    },
    "Ggw_AUFjgjeeIw": {
        "requestedIdentity": {
            "entityId": "2334263",
            "entityIdNS": {
                "code": "b2b_opportunity"
            }
        },
        "entityId": "Ggw_AUFjgjeeIw",
        "mergePolicy": {
            "id": "162824be-07f5-4cd0-aa85-2ff3c8f6c775"
        },
        "sources": [
            "er_m_attr"
        ],
        "entity": {
            "_id": "id1",
            "extSourceSystemAudit": {
                "lastReferencedDate": "2024-03-09 12:21:43.0",
                "lastActivityDate": "2024-03-09 12:21:43.0",
                "lastUpdatedDate": "2024-03-09 12:21:43.0",
                "lastUpdatedBy": "{USER_ID}",
                "externalKey": {
                    "sourceID": "00394S0001xpG6xABE",
                    "sourceKey": "0043c329201xpG6xAAE@00DC0000000Q35nWIN.Salesforce",
                    "sourceInstanceID": "00DC0000000Q35nMAC",
                    "sourceType": "Salesforce"
                },
                "lastViewedDate": "2024-03-09 12:21:43.0",
                "createdDate": "2024-03-09 12:21:43.0"
            },
            "accountID": "2334262",
            "identityMap": {
                "b2b_opportunity": [
                    {
                        "id": "0043c329201xpG6xAAE@00DC0000000Q35nWIN.Salesforce"
                    },
                    {
                        "id": "2334263"
                    },
                    {
                        "id": "2334262"
                    }
                ]
            },
            "isDeleted": false,
            "opportunityKey": {
                "sourceID": "2334262",
                "sourceKey": "2334262",
                "sourceInstanceID": "2334262",
                "sourceType": "Random"
            },
            "accountKey": {
                "sourceID": "2334262",
                "sourceKey": "2334262",
                "sourceInstanceID": "2334262",
                "sourceType": "Random"
            }
        }
    },
    "Ggw_AUFjgjmeIw": {
        "requestedIdentity": {
            "entityId": "2334265",
            "entityIdNS": {
                "code": "b2b_opportunity"
            }
        },
        "entityId": "Ggw_AUFjgjmeIw",
        "mergePolicy": {
            "id": "162824be-07f5-4cd0-aa85-2ff3c8f6c775"
        },
        "sources": [
            "er_m_attr"
        ],
        "entity": {
            "_id": "id1",
            "extSourceSystemAudit": {
                "lastReferencedDate": "2024-03-09 12:21:43.0",
                "lastActivityDate": "2024-03-09 12:21:43.0",
                "lastUpdatedDate": "2024-03-09 12:21:43.0",
                "lastUpdatedBy": "{USER_ID}",
                "externalKey": {
                    "sourceID": "00394S0001xpG6xABE",
                    "sourceKey": "0054c329201xpG6xAAE@00DC0000000Q35nWIN.Salesforce",
                    "sourceInstanceID": "00DC0000000Q35nMAC",
                    "sourceType": "Salesforce"
                },
                "lastViewedDate": "2024-03-09 12:21:43.0",
                "createdDate": "2024-03-09 12:21:43.0"
            },
            "accountID": "2334265",
            "identityMap": {
                "b2b_opportunity": [
                    {
                        "id": "2334265"
                    },
                    {
                        "id": "0054c329201xpG6xAAE@00DC0000000Q35nWIN.Salesforce"
                    }
                ]
            },
            "isDeleted": false,
            "opportunityKey": {
                "sourceID": "2334262",
                "sourceKey": "2334262",
                "sourceInstanceID": "2334262",
                "sourceType": "Random"
            },
            "accountKey": {
                "sourceID": "2334265",
                "sourceKey": "2334265",
                "sourceInstanceID": "2334265",
                "sourceType": "Random"
            }
        }
    }
}

Access a subsequent page of results

Results are paginated when retrieving time series events. If there are subsequent pages of results, the _page.next property will contain an ID. Additionally, the _links.next.href property provides a request URI for retrieving the next page. To retrieve the results, make another GET request to the /access/entities endpoint and replace /entities with the value of the provided URI.

NOTE

Ensure you do not accidentally repeat /entities/ in the request path. It should only appear once like, /access/entities?start=...

API format

GET /access/{NEXT_URI}

Parameter	Description
`{NEXT_URI}`	The URI value taken from `_links.next.href`.

Request

The following request retrieves the next page of results by using the _links.next.href URI as the request path.

A sample request to access the next page of results

curl -X GET \
  'https://platform.adobe.io/data/core/ups/access/entities?start=c8d11988-6b56-4571-a123-b6ce74236037&orderby=timestamp&schema.name=_xdm.context.experienceevent&relatedSchema.name=_xdm.context.profile&relatedEntityId=89149270342662559642753730269986316900&relatedEntityIdNS=ECID&fields=endUserIDs,web,channel&startTime=1531260476000&endTime=1531260480000&limit=1' \
  -H 'Authorization: Bearer {ACCESS_TOKEN}' \
  -H 'x-api-key: {API_KEY}' \
  -H 'x-gw-ims-org-id: {ORG_ID}' \
  -H 'x-sandbox-name: {SANDBOX_NAME}'

Response

A successful response returns the next page of results. This response does not have subsequent pages of results, as indicated by the empty string values of _page.next and _links.next.href.

A sample response that contains the next page of entities

{
    "_page": {
        "orderby": "timestamp",
        "start": "c8d11988-6b56-4571-a123-b6ce74236037",
        "count": 1,
        "next": ""
    },
    "children": [
        {
            "relatedEntityId": "A29cgveD5y64e2RixjUXNzcm",
            "entityId": "c8d11988-6b56-4571-a123-b6ce74236037",
            "timestamp": 1531260477000,
            "entity": {
                "endUserIDs": {
                    "_experience": {
                        "ecid": {
                            "id": "89149270342662559642753730269986316900",
                            "namespace": {
                                "code": "ecid"
                            }
                        }
                    }
                },
                "channel": {
                    "_type": "web"
                },
                "web": {
                    "webPageDetails": {
                        "name": "Fernie Snow",
                        "pageViews": {
                            "value": 1
                        }
                    }
                }
            },
            "lastModifiedAt": "2018-08-21T06:50:01Z"
        }
    ],
    "_links": {
        "next": {
            "href": ""
        }
    }
}

Delete an entity

You can delete an entity from the Profile Store by making a DELETE request to the/access/entities endpoint along with the required query parameters.

API format

DELETE /access/entities?{QUERY_PARAMETERS}

Query parameters provided in the request path specify which data to access. You can include multiple parameters, separated by ampersands (&).

To delete an entity, you must provide the following query parameters:

schema.name: The name of the entity’s XDM schema. In this use case, you can only use schema.name=_xdm.context.profile.
entityId: The ID of the entity you’re trying to retrieve.
entityIdNS: The namespace of the entity you’re trying to retrieve. This value must be provided if the entityId is not an XID.
mergePolicyId: The merge policy ID of the entity. The merge policy contains information about identity stitching and key-value XDM object merging. If this value is not provided, the default merge policy will be used.

Request

The following request deletes the specified entity.

A sample request to delete an entity

curl -X DELETE 'https://platform.adobe.io/data/core/ups/access/entities?schema.name=_xdm.context.profile&entityId=janedoe@example.com&entityIdNS=email' \
  -H 'Authorization: Bearer {ACCESS_TOKEN}' \
  -H 'x-api-key: {API_KEY}' \
  -H 'x-gw-ims-org-id: {ORG_ID}' \
  -H 'x-sandbox-name: {SANDBOX_NAME}'

Response

A successful response returns HTTP status 202 with an empty response body.

Next steps

By following this guide you have successfully accessed Real-Time Customer Profile data fields, profiles, and time series data. To learn how to access other data resources stored in Platform, see the Data Access overview.

Appendix

The following section provides supplemental information regarding accessing Profile data using the API.

Query parameters

The following parameters are used in the path for GET requests to the /access/entities endpoint. They serve to identify the profile entity you wish to access and filter the data returned in the response. Required parameters are labeled, while the rest are optional.

Parameter	Description	Example
`schema.name`	(Required) The name of the entity’s XDM schema.	`schema.name=_xdm.context.experienceevent`
`relatedSchema.name`	If `schema.name` is `_xdm.context.experienceevent`, this value must specify the schema for the profile entity that the time series events are related to.	`relatedSchema.name=_xdm.context.profile`
`entityId`	(Required) The ID of the entity. If the value of this parameter is not an XID, an identity namespace parameter (`entityIdNS`) must also be provided.	`entityId=janedoe@example.com`
`entityIdNS`	If `entityId` is not provided as an XID, this field must specify the identity namespace.	`entityIdNS=email`
`relatedEntityId`	If `schema.name` is `_xdm.context.experienceevent`, this value must specify the related profile entity’s ID. This value follows the same rules as `entityId`.	`relatedEntityId=69935279872410346619186588147492736556`
`relatedEntityIdNS`	If `schema.name` is “_xdm.context.experienceevent”, this value must specify the identity namespace for the entity specified in `relatedEntityId`.	`relatedEntityIdNS=CRMID`
`fields`	Filters the data returned in the response. Use this to specify which schema field values to include in data retrieved. For multiple fields, separate values by a comma with no spaces between.	`fields=personalEmail,person.name,person.gender`
`mergePolicyId`	Identifies the merge policy by which to govern the data returned. If one is not specified in the call, your organization’s default for that schema will be used. If no default merge policy has been configured, the default is no profile merge and no identity stitching.	`mergePolicyId=5aa6885fcf70a301dabdfa4a`
`orderBy`	The sort order of retrieved entities by timestamp. This is written as `(+/-)timestamp`, with the default being `+timestamp`.	`orderby=-timestamp`
`startTime`	Specifies the start time to filter the entities (in milliseconds).	`startTime=1539838505`
`endTime`	Specifies the end time to filter entities (in milliseconds).	`endTime=1539838510`
`limit`	Specifies the maximum number of entities to return. By default, this value is set to 1000.	`limit=100`
`property`	Filters by the property value. This query parameter supports the following evaluators: =, !=, <, <=, >, >=. This can only be used with experience events, with a maximum of three properties being supported.	`property=webPageDetails.isHomepage=true&property=localTime<="2020-07-20"`

Entities endpoint (Profile access)

Getting started

Retrieve an entity

Retrieve multiple entities

Access a subsequent page of results

Delete an entity

Next steps

Appendix

Query parameters

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