The Oracle Service Cloud source will be deprecated at the end of June 2025.
A base connection represents the authenticated connection between a source and Adobe Experience Platform.
This tutorial walks you through the steps to create a base connection for Oracle Service Cloud using the Flow Service API.
This guide requires a working understanding of the following components of Experience Platform:
The following sections provide additional information that you will need to know in order to successfully connect to Oracle Service Cloud using the Flow Service API.
In order for Flow Service to connect with Oracle Service Cloud, you must provide values for the following connection properties:
Credential | Description |
---|---|
host |
The host URL of your Oracle Service Cloud instance. |
username |
The username for your Oracle Service Cloud user account. |
password |
The password for your Oracle Service Cloud account. |
connectionSpec.id |
The connection specification returns a source’s connector properties, including authentication specifications related to creating the base and source connections. The connection specification ID for Oracle Service Cloud is: ba5126ec-c9ac-11eb-b8bc-0242ac130003 . |
For more information on authenticating your Oracle Service Cloud account, refer to the Oracle guide on authentication.
For information on how to successfully make calls to Platform APIs, see the guide on getting started with Platform APIs.
A base connection retains information between your source and Platform, including your source’s authentication credentials, the current state of the connection, and your unique base connection ID. The base connection ID allows you to explore and navigate files from within your source and identify the specific items that you want to ingest, including information regarding their data types and formats.
To create a base connection ID, make a POST request to the /connections
endpoint while providing your Oracle Service Cloud authentication credentials as part of the request parameters.
API format
POST /connections
Request
The following request creates a base connection for Oracle Service Cloud:
curl -X POST \
'https://platform.adobe.io/data/foundation/flowservice/connections' \
-H 'Authorization: Bearer {ACCESS_TOKEN}' \
-H 'x-api-key: {API_KEY}' \
-H 'x-gw-ims-org-id: {ORG_ID}' \
-H 'x-sandbox-name: {SANDBOX_NAME}' \
-H 'Content-Type: application/json' \
-d '{
"name": "Base connection for Oracle Service Cloud",
"description": "Base connection for Oracle Service Cloud",
"auth": {
"specName": "Basic Authentication",
"params": {
"host": "{HOST}",
"username": "{USERNAME}",
"password": "{PASSWORD}"
}
},
"connectionSpec": {
"id": "ba5126ec-c9ac-11eb-b8bc-0242ac130003",
"version": "1.0"
}
}'
Parameter | Description |
---|---|
auth.params.host |
The host URL of your Oracle Service Cloud instance. |
auth.params.username |
The username associated with your Oracle Service Cloud account. |
auth.params.password |
The password associated with your Oracle Service Cloud account. |
connectionSpec.id |
The Oracle Service Cloud connection specification ID: ba5126ec-c9ac-11eb-b8bc-0242ac130003 |
Response
A successful response returns the newly created connection, including its unique identifier (id
). This ID is required to explore your CRM system in the next step.
{
"id": "4267c2ab-2104-474f-a7c2-ab2104d74f86",
"etag": "\"0200f1c5-0000-0200-0000-5e4352bf0000\""
}
By following this tutorial, you have created a Oracle Service Cloud base connection using the Flow Service API. You can use this base connection ID in the following tutorials: