Return Item is a standard Experience Data Model (XDM) data type captures essential details related to the return process for a purchased item.
Display name | Property | Data type | Description |
---|---|---|---|
Return Status | returnStatus |
string | The status of the returned item (for example, Pending or Approved). |
Return Reason | returnReason |
string | The reason why the return was requested for the item. |
Return Item Condition | returnItemCondition |
string | The condition of the item for which the return is requested. |
Return Resolution | returnResolution |
string | The desired resolution or outcome expected from the return (for example, Refund or Exchange). |
Return Quantity Requested | returnQuantityRequested |
integer | The quantity of the item that the shopper requested to return. |
Return Quantity Authorized | returnQuantityAuthorized |
integer | The quantity of the item authorized to be returned. |
Return Quantity Received | returnQuantityReceived |
integer | The quantity of returned items received. |
Return Quantity Approved | returnQuantityApproved |
integer | The quantity of the item with a return fully complete and approved. |
For more details on the data type, refer to the public XDM repository: