- Journey Optimizer documentation
- What’s new?
- Get started
- Journeys
- Campaigns
- Conflict management & prioritization
- Test & approve
- Communication channels
- Get started with communication channels
- Email channel
- In-app channel
- Push notification channel
- SMS / MMS channel
- Direct mail
- Web channel
- Code-based experience
- Content cards
- Landing pages
- Content management
- AI Assistant for content generation
- Work with Multilingual content
- Work with Content experiment
- Personalization
- Content templates
- Reusable content fragments
- Dynamic content
- Audiences, profiles & identity
- Integrations
- Track & monitor
- Live report
- All time report
- Journey reports
- Deliverability
- Alerts
- Exclusion reasons
- Decision capabilities
- Get started with decision capabilities
- Decisioning
- Get started with Decisioning
- Decisioning guardrails & limitations
- API reference
- Manage decision items
- Configure item selection
- Create selection strategies
- Create decision policies
- Report on Decisioning
- Decisioning use case
- Decision management
- Get started with Decision management
- Create components
- Create rankings
- Create & manage offers
- Create & manage decisions
- Use batch decisioning
- Collect event data
- Leverage context data
- Create Decision Management reports
- Export your offer catalog
- API Reference
- Getting started
- Create & manage offers using APIs
- Deliver offers using APIs
- Data management
- Channel configuration
- Journey configuration
- Connect your systems and environments
- Access control
- Privacy
Manage code-based experiences
Make your code-based experience live
If your campaign is subject to an approval policy, you will need to request approval in order to be able to activate your code-based experiences. Learn more
Once you defined your code-based experience and edited your content as desired using the code-based editor, you can activate your journey or campaign to make your changes visible to your audience.
You can also preview your code-based experience content before making it live. Learn more
If you activate a code-based journey/campaign impacting the same pages as another journey or campaign which is already live, all the changes will be applied to your content.
If multiple code-based journeys or campaigns update the same element(s) of your content, the highest priority journey/campaign takes precedence.
Once your code-based journey or campaign is live, your app implementation team is responsible for making explicit API or SDK calls to fetch content for the surfaces defined in the selected code-based experience configuration. Learn more about the different customer implementations in this section.
Publish a code-based journey
To make your code-based experience live from a journey, follow the steps below.
-
Verify that your journey is valid and that there is no error. Learn more
-
From the journey, select the Publish option, located in the top right drop-down menu.
NOTELearn more about publishing journeys in this section.
Your code-based journey takes the Live status and is now visible to the selected audience. Each recipient of your journey can see your modifications.
After you click Publish, it can take up to 15 minutes for the changes to be available live.
Activate a code-based campaign
-
From your code-based campaign, select Review to activate.
-
Check and edit if needed the content, properties, configuration, audience and schedule.
-
Select Activate.
NOTELearn more about activating campaigns in this section.
Your code-based campaign takes the Live status and is now visible to the selected audience. Each recipient of your campaign can see the modifications you added to your content.
After you click Activate, it can take up to 15 minutes for your changes to be available live.
If you defined a schedule for your code-based campaign, it has the Scheduled status until the start date and time are reached.
Stop a code-based journey or campaign
When a code-based experience is live, you can stop it to prevent your audience from seeing your modifications. Follow the steps below.
-
Select a live journey or campaign from the respective list.
-
Perform the relevant action according to your case:
-
From the campaign top menu, select Stop campaign.
-
From the journey top menu, click the More button and select Stop.
-
-
The modifications you added will not be visible anymore to the audience you defined.
Once a code-based journey or campaign is stopped, you cannot edit or activate it again. You can only duplicate it and activate the duplicated journey/campaign.
