Content cards prerequisites

For Adobe Journey Optimizer to correctly display content cards, you must configure the following Adobe Experience Platform settings:

• Adobe Experience Platform Data Collection

  Create a datastream and add the Experience Platform service. Enable the Edge Segmentation and Adobe Journey Optimizer options. This ensures that Journey Optimizer events are handled by the Adobe Experience Platform Edge Network.
  Add the Experience Event – Proposition Interaction field group to your dataset to include this data in your reports. Learn more about datastreams

• Adobe Experience Platform

  Ensure the default merge policy has Active-On-Edge Merge Policy enabled under Customer > Profiles > Merge Policies Experience Platform menu. Learn more

  NOTE

  When using a custom Dataset preference merge policy, make sure to add the Journey Inbound dataset within the specified merge policy.

• Adobe Experience Platform Mobile or Platform Web SDK

  For mobile and web applications, to add modifications to your web pages or mobile apps, you need to implement either the Adobe Experience Platform Web SDK on your website or Adobe Experience Platform Mobile SDK on your mobile apps.

• Journey Optimizer

  Create a Content card configuration.

• Troubleshooting

  Use the Edge Delivery view within Adobe Experience Platform Assurance to troubleshoot mobile experiences. It can inspect requests, verify edge calls, and examine profile data. Learn more

• Content Experiments

  Ensure the dataset used in your app’s datastream is also included in your content experiment reporting configuration. App data will not display in reports if datasets do not match.

  Learn how to add datasets for content experiment reporting in this section.