- Journey Optimizer documentation
- What’s new?
- Get started
- Journeys
- Campaigns
- Conflict management & prioritization
- Test & approve
- Communication channels
- Get started with communication channels
- Email channel
- In-app channel
- Push notification channel
- SMS / MMS channel
- Direct mail
- Web channel
- Code-based experience
- Content cards
- Landing pages
- Content management
- AI Assistant for content generation
- Work with Multilingual content
- Work with Content experiment
- Personalization
- Content templates
- Reusable content fragments
- Dynamic content
- Audiences, profiles & identity
- Integrations
- Track & monitor
- Live report
- All time report
- Journey reports
- Deliverability
- Alerts
- Exclusion reasons
- Decision capabilities
- Get started with decision capabilities
- Decisioning
- Get started with Decisioning
- Decisioning guardrails & limitations
- API reference
- Manage decision items
- Configure item selection
- Create selection strategies
- Create decision policies
- Report on Decisioning
- Decisioning use case
- Decision management
- Get started with Decision management
- Create components
- Create rankings
- Create & manage offers
- Create & manage decisions
- Use batch decisioning
- Collect event data
- Leverage context data
- Create Decision Management reports
- Export your offer catalog
- API Reference
- Getting started
- Create & manage offers using APIs
- Deliver offers using APIs
- Data management
- Configuration
- Get started with Journey Optimizer configuration
- Set up channel configurations
- Guided channel setup
- Delegate email subdomains
- Implement an IP warmup plan
- Monitor email addresses
- Use seed lists
- Support for archiving
- Change execution addresses
- Work with rule sets
- Configure journeys
- Sources
- Export objects to another sandbox
- Access control
- Privacy
Get started with email
Use Journey Optimizer to send email messages to your customers. You can create, personalize, and preview messages in the Email Designer.
Email deliveries can be created:
-
In a Journey: once you added an Email activity to your journey, and defined basic settings, use the Actions: Email right pane to create the content for the message. Learn how to create a journey
-
In a Campaign: once you created a campaign, select Email as your action and define basic settings. Learn how to create a campaign
IMPORTANT
If this is your first time creating an email, make sure the email channel has been configured. Learn more
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