- Journey Optimizer documentation
- What’s new?
- Get started
- Journeys
- Campaigns
- Conflict management & prioritization
- Test & approve
- Communication channels
- Get started with communication channels
- Email channel
- In-app channel
- Push notification channel
- SMS / MMS channel
- Direct mail
- Web channel
- Code-based experience
- Content cards
- Landing pages
- Content management
- AI Assistant for content generation
- Work with Multilingual content
- Work with Content experiment
- Personalization
- Content templates
- Reusable content fragments
- Dynamic content
- Audiences, profiles & identity
- Integrations
- Track & monitor
- Live report
- All time report
- Journey reports
- Deliverability
- Alerts
- Exclusion reasons
- Decision capabilities
- Get started with decision capabilities
- Decisioning
- Get started with Decisioning
- Decisioning guardrails & limitations
- API reference
- Manage decision items
- Configure item selection
- Create selection strategies
- Create decision policies
- Report on Decisioning
- Decisioning use case
- Decision management
- Get started with Decision management
- Create components
- Create rankings
- Create & manage offers
- Create & manage decisions
- Use batch decisioning
- Collect event data
- Leverage context data
- Create Decision Management reports
- Export your offer catalog
- API Reference
- Getting started
- Create & manage offers using APIs
- Deliver offers using APIs
- Data management
- Channel configuration
- Journey configuration
- Connect your systems and environments
- Access control
- Privacy
Check & send your text message (SMS/MMS)
Preview your text message
Once your message content has been defined, you can use test profiles or sample input data uploaded from a CSV / JSON file, or added manually to preview its content. If you inserted personalized content, you can check how this content is displayed in the message. Learn how to test your content using sample input data
To do this, click Simulate content then check your message using the test profile data.
Detailed information on how to preview & test content is available in the Content Management section.
Validate your content
You must check alerts in the upper section of the editor. Some of them are simple warnings, but others can prevent you from sending the message. Two types of alerts can happen: warnings and errors.
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Warnings refer to recommendations and best practices. For example, a warning message is displayed if your text message is empty.
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Errors prevent you from testing or activating the journey, or publishing the campaign, as long as they are not resolved. For example, an error message warns you when the subject line is missing.
To improve your deliverability, use the phone numbers in the formats supported by the provider. For example, Twilio and Sinch only support phone numbers in E.164 format.
Send your text messages
If your campaign is subject to an approval policy, you will need to request approval in order to be able to send your text messages. Learn more
When your text message is ready, complete the configuration of your journey or campaign to send it.
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