- Journey Optimizer documentation
- What’s new?
- Get started
- Journeys
- Campaigns
- Conflict management & prioritization
- Test & approve
- Communication channels
- Get started with communication channels
- Email channel
- In-app channel
- Push notification channel
- SMS / MMS channel
- Direct mail
- Web channel
- Code-based experience
- Content cards
- Landing pages
- Content management
- AI Assistant for content generation
- Work with Multilingual content
- Work with Content experiment
- Personalization
- Content templates
- Reusable content fragments
- Dynamic content
- Audiences, profiles & identity
- Integrations
- Track & monitor
- Live report
- All time report
- Journey reports
- Deliverability
- Alerts
- Exclusion reasons
- Decision capabilities
- Get started with decision capabilities
- Decisioning
- Get started with Decisioning
- Decisioning guardrails & limitations
- API reference
- Manage decision items
- Configure item selection
- Create selection strategies
- Create decision policies
- Report on Decisioning
- Decisioning use case
- Decision management
- Get started with Decision management
- Create components
- Create rankings
- Create & manage offers
- Create & manage decisions
- Use batch decisioning
- Collect event data
- Leverage context data
- Create Decision Management reports
- Export your offer catalog
- API Reference
- Getting started
- Create & manage offers using APIs
- Deliver offers using APIs
- Data management
- Channel configuration
- Journey configuration
- Connect your systems and environments
- Access control
- Privacy
Get started with channels configuration
When accessing Journey Optimizer for the first time, you are provisioned a production sandbox and allocated a certain number of IPs depending on your contract.
To be able to send messages, you need to go through the configuration steps listed below:
- As an Adobe Journey Optimizer system administrator, define your channel configurations. Learn how to set up these configurations in the following pages:
|
|
|
|
|
|
|
|
For mobile channels, the Guided channel setup facilitates the expeditious configuration of marketing channels, ensuring all required resources are readily available within Experience Platform, Journey Optimizer, and Data Collection. This enables your marketing team to start with campaign and journey creation.
-
Once done, you must create channel configurations to configure all the technical parameters required to deliver messages. Learn more about channel configurations
-
You can also:
-
Manage the number of days during which retries are performed before sending email addresses to the suppression list. Learn more
-
Enable the BBC email option to keep a copy of messages sent to individuals. Learn more
-
Configure business rules to avoid over-solicitating your recipients. Learn more
-
Determine which email address and/or phone number to use in priority for your recipients when several addresses/numbers are available in Adobe Experience Platform. Learn more
-
