- Journey Optimizer documentation
- What’s new?
- Get started
- Journeys
- Campaigns
- Conflict management & prioritization
- Test & approve
- Communication channels
- Get started with communication channels
- Email channel
- In-app channel
- Push notification channel
- SMS / MMS channel
- Direct mail
- Web channel
- Code-based experience
- Content cards
- LINE
- Content management
- Landing pages
- Personalization
- Content templates
- Reusable content fragments
- Dynamic content
- AI Assistant for content generation
- Multilingual content
- Content experiment
- Audiences, profiles & identity
- Integrations
- Track & monitor
- Live report
- All time report
- Journey reports
- Deliverability
- Alerts
- Exclusion reasons
- Decision capabilities
- Get started with decision capabilities
- Decisioning
- Get started with Decisioning
- Decisioning guardrails & limitations
- API reference
- Manage decision items
- Configure item selection
- Create selection strategies
- Create decision policies
- Report on Decisioning
- Decisioning use case
- Decision management
- Get started with Decision management
- Create components
- Create rankings
- Create & manage offers
- Create & manage decisions
- Use batch decisioning
- Collect event data
- Leverage context data
- Create Decision Management reports
- Export your offer catalog
- API Reference
- Getting started
- Create & manage offers using APIs
- Deliver offers using APIs
- Data management
- Channel configuration
- Journey configuration
- Connect your systems and environments
- Access control
- Privacy
Adobe Experience Platform data source
Adobe Experience Platform data source defines the connection to Adobe Real-time Customer Profile. This data source is built-in and pre-configured, and cannot be deleted. This data source is designed to retrieve and use data from the Real-time Customer Profile Service (for example, check if the person who entered a journey is a female). It allows you to use Profile data and Experience Events data. For more information about Adobe Real-time Customer Profile, refer to Adobe Experience Platform documentation.
To allow the connection to the Real-time Customer Profile Service, we must use a key to identify a person, and a namespace that contextualizes the key. As a result, you can only use this data source if your journeys start with an event containing a key and a namespace. Learn more.
You can edit the pre-configured field group named “ProfileFieldGroup”, add new ones and remove the ones that are not used in any draft or live journeys. Learn more.
You can retrieve the 1000 latest experience events created less than a year ago.
Main steps to add field groups to the build-in data source are detailed below:
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From the list of data sources, select the build-in Adobe Experience Platform data source.
This opens the data source configuration pane on the right-hand side of the screen.
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Select Add a New Field Group to define a new series of fields to retrieve.
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Select a schema from the Schema drop-down. This field lists Profile and Experience Events schemas available in Adobe Experience Platform. Schema creation is performed in Adobe Experience Platform, not performed in Adobe Journey Optimizer.
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Select the fields to use, and save your changes.
Hover over the name of a field group to reveal two icons on the right. Use these to Duplicate or Delete the field group. Note that the Delete icon is only available if the field group is not used in any Live, Draft or Finished journey. Refer to the Used in field to check if this is the case.
