- Journey Optimizer documentation
- What’s new?
- Get started
- Journeys
- Campaigns
- Conflict management & prioritization
- Test & approve
- Communication channels
- Get started with communication channels
- Email channel
- In-app channel
- Push notification channel
- SMS / MMS channel
- Direct mail
- Web channel
- Code-based experience
- Content cards
- Landing pages
- Content management
- AI Assistant for content generation
- Work with Multilingual content
- Work with Content experiment
- Personalization
- Content templates
- Reusable content fragments
- Dynamic content
- Audiences, profiles & identity
- Integrations
- Track & monitor
- Live report
- All time report
- Journey reports
- Deliverability
- Alerts
- Exclusion reasons
- Decision capabilities
- Get started with decision capabilities
- Decisioning
- Get started with Decisioning
- Decisioning guardrails & limitations
- API reference
- Manage decision items
- Configure item selection
- Create selection strategies
- Create decision policies
- Report on Decisioning
- Decisioning use case
- Decision management
- Get started with Decision management
- Create components
- Create rankings
- Create & manage offers
- Create & manage decisions
- Use batch decisioning
- Collect event data
- Leverage context data
- Create Decision Management reports
- Export your offer catalog
- API Reference
- Getting started
- Create & manage offers using APIs
- Deliver offers using APIs
- Data management
- Channel configuration
- Journey configuration
- Connect your systems and environments
- Access control
- Privacy
Decisioning guardrails & limitations
To ensure optimal use of Decisioning, keep the following guardrails and limitations in mind.
The complete list of Journey Optimizer guardrails & limitations is available in this section.
Decision requests
| Guardrail | Limit |
|---|---|
| Code-based experience API request with decision policy using Edge segmentation | 1500 |
| Code-based experience API request with decision policy not using Edge segmentation | 5000 |
Item collections
| Guardrail | Limit |
|---|---|
| Items collections | 10K |
| Total offer items per item collection | 500 |
Decision policy
| Guardrail | Limit |
|---|---|
| Number of selection strategies and manual items per decision policy | 10 |
| Max offer items returned per decision policy | 30 |
Eligibility rules
| Guardrail | Limit |
|---|---|
| Total Decision Rules and Ranking Formulas | 10K combined |
| Max number of profile attributes per rule | 25 |
| Max number of context data attributes per rule | 30 |
| Max size of pql rule | 15K (UTF-8) |
| Max number of nesting levels | 30 |
Ranking formulas
| Guardrail | Limit |
|---|---|
| Max size of ranking formula PQL | 8K (UTF-8) |
| Max number of profile attributes | 25 |
| Max number of context data attributes | 30 |
| Max number of nesting levels | 30 |
Others
| Guardrail | Limit |
|---|---|
| Number of custom attributes per Offers catalog schema | 100 |
| Total Offer Items | 10K |
| Total Placements | 1K |
| AI Ranking Model | 5 |
| Frequency rules - Max number of capping rules per offer | 10 |
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