- Journey Optimizer documentation
- What’s new?
- Get started
- Journeys
- Campaigns
- Conflict management & prioritization
- Test & approve
- Communication channels
- Get started with communication channels
- Email channel
- In-app channel
- Push notification channel
- SMS / MMS channel
- Direct mail
- Web channel
- Code-based experience
- Content cards
- Landing pages
- Content management
- AI Assistant for content generation
- Work with Multilingual content
- Work with Content experiment
- Personalization
- Content templates
- Reusable content fragments
- Dynamic content
- Audiences, profiles & identity
- Integrations
- Track & monitor
- Live report
- All time report
- Journey reports
- Deliverability
- Alerts
- Exclusion reasons
- Decision capabilities
- Get started with decision capabilities
- Decisioning
- Get started with Decisioning
- Decisioning guardrails & limitations
- API reference
- Manage decision items
- Configure item selection
- Create selection strategies
- Create decision policies
- Report on Decisioning
- Decisioning use case
- Decision management
- Get started with Decision management
- Create components
- Create rankings
- Create & manage offers
- Create & manage decisions
- Use batch decisioning
- Collect event data
- Leverage context data
- Create Decision Management reports
- Export your offer catalog
- API Reference
- Getting started
- Create & manage offers using APIs
- Deliver offers using APIs
- Data management
- Channel configuration
- Journey configuration
- Connect your systems and environments
- Access control
- Privacy
Work with AI Assistant
The AI Assistant is a user interface feature that you can use to navigate and understand Adobe concepts and get operational insights for your specific environment. It is available in several products across Adobe Experience Cloud, including Adobe Journey Optimizer.
To access AI Assistant click the icon on the top bar. The AI Assistant displays on the right section of the screen.
You must agree the Adobe Experience Cloud Generative AI User Guidelines before you can use AI Assistant. Learn more about the agreement on this page.
In Adobe Journey Optimizer, you have access to the following use cases:
-
Product knowledge (General Availability)
Product knowledge questions are about Adobe concepts related to aspects of Adobe Journey Optimizer. Some examples of product knowledge questions include::
- How many live activities can I have in one Adobe Journey Optimizer sandbox?
- How do I set up a campaign in Adobe Journey Optimizer?
- How do I create a custom action to use in Adobe Journey Optimizer journeys?
-
Operational insights in journeys (Beta)
Operational insight questions are about the journey objects in your organization’s sandbox. Some examples of operational insight questions or prompts include:
- How many live journeys do I have in Adobe Journey Optimizer?
- Give me a list of all the scheduled journeys
- How many Journeys have been created in the last 7 days?
NOTEThe only Adobe Journey Optimizer object you have access to ask AI Assistant operational insights questions about is Journeys. It will only have data for the sandbox you are currently in.
To ask a question, enter it in the field at the bottom of the screen and press enter.
Check the answer and use the Show sources button to get direct links to the product doucumentation and learn more.
Use the thumb up or thumb down to rate the answer.
To learn how to use AI Assistant, see example objectives you can accomplish with AI Assistant, and learn how AI Assistant works, refer to Adobe Experience Platform documentation.
